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  1. #1
    Player
    Riardon's Avatar
    Join Date
    Nov 2013
    Posts
    1,333
    Character
    Leowald Chestwood
    World
    Twintania
    Main Class
    Dark Knight Lv 80
    Having an unpatched exploit for a year doesn't give you the moral to start ban hammers just because a ToS says this or that. If anything SE should ban some interns for this first then should think about banning players.
    Ofc they won't do such a thing but it's beyond ridiculous to leave such exploits for such a long time unfixed.
    Most of the blame are on them.
    (0)

  2. #2
    Player
    Taika's Avatar
    Join Date
    Mar 2011
    Posts
    2,237
    Character
    Purple Rain
    World
    Sophia
    Main Class
    Arcanist Lv 32
    Quote Originally Posted by Riardon View Post
    Most of the blame are on them.
    It's SE's fault for not fixing this as soon as possible (although from my understanding they may have not been aware that the ability was possible to use with the macro system without any 3rd parties until now), so the blame for its existance is on SE, but the blame for its use is 100% on players for choosing to use this exploit, or not reporting its use right away when they've seen it.
    (1)

  3. #3
    Community Rep Lakukisu's Avatar
    Join Date
    Oct 2016
    Posts
    95
    Hello everyone!

    Yoshida-san has commented on the Ungarmax bug and about the emergency maintenance.

    Quote Originally Posted by Naoki_Yoshida View Post

    This is Naoki Yoshida, Producer and Director of FFXIV.
    Allow me to provide updates on the current situation here.

    There is various other information on external websites that is causing confusion, but it was in fact late last night (Japanese time) that the development team – myself included – learned of this bug, in the same way as many others did.

    Regardless of how and why, at the same time as confirming the truth of what is written on the other websites, we consider this a highly urgent bug and made preparations to fix it promptly. That was what the Emergency Maintenance earlier was for. Apologies that the information as to why was delayed.

    The bug has been fixed, and the action is no longer usable in content other than what it is meant for.
    We are currently continuing to communicate with the NA and EU teams as there is an issue with time difference, but are proceeding accordingly to confirm the below points:
    • Whether or not the comment written on the external website reporting that "it was reported to the GM team four months ago" is true or not.
    • If it was, then why was the issue not reported accordingly back then.
    • Identify the amount of characters that are "assumed to have intentionally used" this action for incorrect means.

    The bug, that has now been fixed, could have occurred accidentally by the incorrect use of a macro that had been put in place for the standard use of the action in some exact conditions if they were met by chance. Therefore, we will be careful in our decision as to who used it deliberately.

    In order for the research into this to be done, keeping in mind the issue of time difference, we ask for your time and patience on this.

    We will be in touch upon gathering and summing up the necessary information, including what needs to be done going forward to prevent this issue occurring again.

    We sincerely apologize for this bug and the time taken to fix it.
    Thank you for your patience until we send the next notification on this matter.
    Best,
    Lakukisu
    (36)
    Daniela "lakukisu" Wnuk - EU Community Team

  4. #4
    Player
    Tridus's Avatar
    Join Date
    Jun 2017
    Location
    The Goblet
    Posts
    1,510
    Character
    Cecelia Stormfeather
    World
    Cactuar
    Main Class
    White Mage Lv 90
    Quote Originally Posted by lakukisu View Post
    Whether or not the comment written on the external website reporting that "it was reported to the GM team four months ago" is true or not.
    If it was, then why was the issue not reported accordingly back then.
    Identify the amount of characters that are "assumed to have intentionally used" this action for incorrect means.

    The bug, that has now been fixed, could have occurred accidentally by the incorrect use of a macro that had been put in place for the standard use of the action in some exact conditions if they were met by chance. Therefore, we will be careful in our decision as to who used it deliberately.
    Good stuff, thanks for the update!
    (1)
    Survivor of Housing Savage 2018.
    Discord: Tridus#2642

  5. #5
    Player
    Alistaire's Avatar
    Join Date
    Sep 2013
    Posts
    2,980
    Character
    Your Character
    World
    Sargatanas
    Main Class
    Blue Mage Lv 60
    Quote Originally Posted by lakukisu View Post
    Yoshida-san has commented on the Ungarmax bug and about the emergency maintenance.
    Wow, that line about them investigating whether or not it was reported 4 months ago sounds like if it was, not only are players in trouble, but whoever "from the GM team" it was reported to that sat on it.

    ...and the whole thing definitely sounds like the official response when the ffxi salvage exploit was discovered.

    Quote Originally Posted by Tridus View Post
    Again, the line is fuzzy, but I tend to find something like duping is a more obvious "this shouldn't work" than "I used a skill implemented in the game and it works."
    The line isn't that fuzzy. What you're saying is true, but not in any way that matters. If you had to make a top 10 list of most obvious exploits, yes, duping would be higher than using a skill outside its clearly-intended area. But this isn't a top 10 list, and there's no reason at all why "only the top x infraction types" should be taken seriously.
    (1)
    Last edited by Alistaire; 02-28-2018 at 09:53 PM.

  6. #6
    Player
    Fyce's Avatar
    Join Date
    Oct 2013
    Posts
    1,755
    Character
    Fyce Alvey
    World
    Cerberus
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Alistaire View Post
    Wow, that line about them investigating whether or not it was reported 4 months ago sounds like if it was, not only are players in trouble, but whoever "from the GM team" it was reported to that sat on it.
    If you search for Ungarmax on the forums, you'll find absolutly nothing more than two days old posts.
    And on reddit, only one very small post of a twitch clip can be found. And that absolutly doesn't consitute a good bug report. At most, it's a "look at this person cheating". But nothing more.

    I have no idea why people say that it was reported 4 months ago. The very first acceptable report was done yesterday. (At least in english, that is.)

    If there's someone to blame, it's us, the community, for thinking that stuff get reported and fixed without us having to do anything.
    (9)
    Last edited by Fyce; 02-28-2018 at 10:11 PM.

  7. #7
    Player
    Remus's Avatar
    Join Date
    Aug 2013
    Location
    Garlemald
    Posts
    1,392
    Character
    Robas Kebas
    World
    Odin
    Main Class
    Samurai Lv 100
    Quote Originally Posted by Fyce View Post
    If you search for Ungarmax on the forums, you'll find absolutly nothing more than two days old posts.
    And on reddit, only one very small post of a twitch clip can be found. And that absolutly doesn't consitute a good bug report. At most, it's a "look at this person cheating". But nothing more.

    I have no idea why people say that it was reported 4 months ago. The very first acceptable report was done yesterday. (At least in english, that is.)

    If there's someone to blame, it's us, the community, for thinking that stuff get reported and fixed without us having to do anything.
    Didn't they say they removed it so people can't replicate the exploit? If they kept it up in the accepted bugs section more people would find out about it and try it before it got fixed so they threw it under the bus and most likely forgot about it.
    (0)
    Last edited by Remus; 02-28-2018 at 11:00 PM.

  8. #8
    Player
    Imagerror's Avatar
    Join Date
    Feb 2014
    Posts
    28
    Character
    Knecht Rubrecht
    World
    Phoenix
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by Fyce View Post
    If you search for Ungarmax on the forums, you'll find absolutly nothing more than two days old posts.
    And on reddit, only one very small post of a twitch clip can be found. And that absolutly doesn't consitute a good bug report. At most, it's a "look at this person cheating". But nothing more.

    I have no idea why people say that it was reported 4 months ago. The very first acceptable report was done yesterday. (At least in english, that is.)

    If there's someone to blame, it's us, the community, for thinking that stuff get reported and fixed without us having to do anything.
    Like contacting GM Services ingame and known employees you're in contact with via DM on social media who sent it up the ladder but never got a reply?
    (0)

  9. #9
    Player
    Fyce's Avatar
    Join Date
    Oct 2013
    Posts
    1,755
    Character
    Fyce Alvey
    World
    Cerberus
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Imagerror View Post
    Like contacting GM Services ingame and known employees you're in contact with via DM on social media who sent it up the ladder but never got a reply?
    Have you done a proper bug report about the Ungarmax issue yourself though? And why wouldn't you use the official forums for that, especially if it's obviously the best place to fill a bug report and see it get accepted or denied.
    (0)
    Last edited by Fyce; 03-01-2018 at 05:29 AM.

  10. #10
    Player
    Ooyama's Avatar
    Join Date
    Oct 2016
    Posts
    2
    Character
    Confused Bystander
    World
    Lamia
    Main Class
    Warrior Lv 80

    Circumstance?

    One large concern about the action to be taken against players is that the exploit began being looked at/being used only after someone had contacted a GM in-game about it, and when asking about whether or not it was against ToS, was told that the GM could not say if it was or wasn't. If there's so much disconnect that a GM cannot say if it violates any of the game's terms, with no client-side adjustment, I think anything past a 24 hour ban would be absolutely insane.
    (1)

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