2. I bought the small plot for my Au-Ra girl recently, in 4.1. I paid for the plot, wasted a looooot of time and gil gathering and crafting my shirogane castle walls, I spent much more time and gil buying, gathering materials and crafting furniture (more than 60M gil) and of course, as a good customer, i spent a lot of real money in mogstation for some exclusive furniture. All is binded. I can’t share them between my characters because styles don't fit (a coffin surrounded by pink plushes is quite disturbing). Are they gonna refound all my gil, time and of course, real money?
3. I'm playing a game with subscriptions. I pay for an account with some conditions. And Square Enix is changing my conditions. No compensations at all. They are violating my rights as a consumer. I don't know anything about consumer laws in Japan, but a little bit about European and North American consumer protection laws. SE can't change an agreement (involving money transactions) without compensations.