In its original form, Elisabeth Kübler-Ross wrote in her 1969 book “On Death and Dying” about the “Five Stages of Grief”:
Denial: Example – “I feel fine.”; “This can’t be happening.”‘Not to me!”
Anger: Example – “Why me? It’s not fair!” “NO! NO! How can you accept this!”
Bargaining: Example – “Just let me live to see my children graduate.”; “I’ll do anything, can’t you stretch it out? A few more years.”
Depression: Example – “I’m so sad, why bother with anything?”; “I’m going to die . . . What’s the point?”
Acceptance: Example – “It’s going to be OK.”; “I can’t fight it, I may as well prepare for it.”
Translated into change management world, these stages might be written as:
Denial: Example – “This isn’t relevant to my work.”
Resistance: Example – “I’m not having this.”
Exploration: Example – “Could this work for me?”
Hope: Example – “I can see how I make this work for me.”
Commitment: Example – “This works for me and my colleagues.”