Another ban wave, another disappointment.

[Chiramu]

FFXIV just need a bigger team, particularly a larger community support team. The current sized support team can't keep up with the amount of players coming into the game, I really can't believe Square is not putting money into this. If you want a growing game with a large community, you need community support.

[NolLacnala]

I really can't believe Square is not putting money into this.

I can believe it. SE has their priorities, specifically Not-FFXIV, aka their other IPs

[Steel_Arrow]

FFXIV just need a bigger team

It has nothing to do with the size of their team. Our server reported several notorious botters for months. I even persistently grabbed GMs to say, hey, come look, catch it in the act. I also posted video evidence to youtube to submit that via their web form, and every other method that the supervisory GM suggested. In at least three separate cases, the botters changed their name, and left the server. After a year of repeated reports from an entire server community, it's safe to say that it's a policy issue, not a team size issue - in other words, that they don't actually care. The only effective thing was the side effect - word got out, and they fled to escape their negative reputation on the server. But they're still doing it, just somewhere else.

[Kohdo]

FFXIV just need a bigger team, particularly a larger community support team. The current sized support team can't keep up with the amount of players coming into the game, I really can't believe Square is not putting money into this. If you want a growing game with a large community, you need community support.

Up until recently Square was putting FFXIV profits into the development of other titles (they may still be doing so) so it's unsurprising they haven't seen fit to allocate more funds to the community support team.