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  1. #1
    Player
    Mandudez's Avatar
    Join Date
    Oct 2013
    Posts
    303
    Character
    Man Dudez
    World
    Exodus
    Main Class
    Armorer Lv 90
    Quote Originally Posted by frostmagemari View Post
    Companies only do compensation (of any style) for unexpected and extended downtime that was within the realm of the company to prevent.
    If the game went down for a week because of something SQE did (and it wasn't a scheduled down time), or if there was a widespread error with the login server that didn't allow players to get into the game; then they would be in a position to compensate the player base.

    Something like this though? SQE cannot reward the player base for the trouble that a DDoS attack caused, because then there would be setting a precedent for the company's public relations with it's customers and even customers may be incentivized to contribute to a DDoS in order to push SQE for more conciliatory items.
    Ya, because people will be tempted to BREAK THE LAW for a chance at getting $1 worth of free digital stuff. Do some of you even think before you type or read your own posts before hitting submit?

    Also the majority of unplanned service disruptions are not the direct fault of that company and that's what makes then UNPLANNED. Guess what though, it's called customer service and giving a damn about your customers. They pay YOU money, not the company that supposedly is the one being hit. And my guess? The true target is SE and they are just indirectly attacking SE for the most efficient results. Since no one can prove or disprove that, every company that is effected should be assuming the ddos is meant for them.

    W/e not like it matters to me anymore anyways. Another day of lagg every 20 minutes was enough. I gave them until the end of my sub month. It's just a shame there was no option to tell them the real reasons why I was un-subbing though.
    (3)

  2. #2
    Player
    frostmagemari's Avatar
    Join Date
    Aug 2013
    Posts
    579
    Character
    U'tabia Aisibhirwyn
    World
    Mateus
    Main Class
    Armorer Lv 100
    Quote Originally Posted by Mandudez View Post
    Ya, because people will be tempted to BREAK THE LAW for a chance at getting $1 worth of free digital stuff. Do some of you even think before you type or read your own posts before hitting submit?
    There's two flaws in your thinking. People already do it for no reward at all, and people tend to be stupid if they think they can get away with things (to which, they all think that when they do something); The fact that SQE would start rewarding their customers for attacks on the company would set a precedent that DDoS is a good thing because it will get them free stuff.

    Quote Originally Posted by Mandudez View Post
    Also the majority of unplanned service disruptions are not the direct fault of that company and that's what makes then UNPLANNED.
    Again, there's a flaw in your thinking; An unplanned disruption of service is more often caused by the company's own mistakes in the game or associated programming and/or improper management of particular resources. These instances are within the realm of the company's control.
    Large scale disruption of service is rarely caused by outside entities; but that doesn't mean it doesn't happen, and we shouldn't expect compensation for it when it does.

    Quote Originally Posted by Mandudez View Post
    Guess what though, it's called customer service and giving a damn about your customers.
    I'd call your outlook as being entitled, rather than customer service; I'd hazard a guess you don't know what proper customer service actually is and don't see past your own demands in a particular situation.

    Quote Originally Posted by Mandudez View Post
    W/e not like it matters to me anymore anyways. Another day of lagg every 20 minutes was enough. I gave them until the end of my sub month. It's just a shame there was no option to tell them the real reasons why I was un-subbing though.
    So you're quitting because of DDoS induced lag, that you have said is not the fault of SQE.
    I mean, it's not like you'll be missed if this is your attitude, but you should really learn to direct your aggravation better.
    (17)
    Last edited by frostmagemari; 11-13-2017 at 06:49 AM.