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Thread: DDos

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  1. #1
    Player
    Phalk's Avatar
    Join Date
    Oct 2017
    Posts
    13
    Character
    Evan Leonhart
    World
    Behemoth
    Main Class
    Ninja Lv 80
    Just to interate: I'm able to login on another character. I just can't login on my main character anymore.
    How can you say this is not SE's fault?

    Seriously, is there a way I can ask for a full refund for this game? I'm not having any fun with this situation anymore.
    (0)
    Last edited by Phalk; 11-12-2017 at 02:35 AM.

  2. #2
    Player
    Foofy's Avatar
    Join Date
    Jul 2015
    Posts
    44
    Character
    Seye Qhesu
    World
    Mateus
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Phalk View Post
    Just to interate: I'm able to login on another character. I just can't login on my main character anymore.
    How can you say this is not SE's fault?

    Seriously, is there a way I can ask for a full refund for this game? I'm not having any fun with this situation anymore.
    It isn't. Not unless it is their servers will it be their fault. If you aren't having fun then step away from the computer and get some fresh air. Walk a bit. Wave to the Neighbors. Something. You could also play another game while this gets sorted out or put your money where your mouth is and deactivate your sub and put in a ticket for a refund to see if you can get it. There isn't much else you can do.
    (1)

  3. #3
    Player
    Phalk's Avatar
    Join Date
    Oct 2017
    Posts
    13
    Character
    Evan Leonhart
    World
    Behemoth
    Main Class
    Ninja Lv 80
    Quote Originally Posted by Foofy View Post
    It isn't. Not unless it is their servers will it be their fault. If you aren't having fun then step away from the computer and get some fresh air. Walk a bit. Wave to the Neighbors. Something. You could also play another game while this gets sorted out or put your money where your mouth is and deactivate your sub and put in a ticket for a refund to see if you can get it. There isn't much else you can do.
    I got disconnected during a cutscene. I am unable to login on my character.
    I can login in another character I just created.

    Please enlighten me: How is this not SE's fault?
    (0)

  4. #4
    Player
    Claviusnex's Avatar
    Join Date
    Jun 2015
    Posts
    965
    Character
    Alinhbo Rhiki
    World
    Adamantoise
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Phalk View Post
    I got disconnected during a cutscene. I am unable to login on my character.
    I can login in another character I just created.

    Please enlighten me: How is this not SE's fault?
    How long did you wait? I have had times when a disconnect could take 5-10 minutes before the server recognized I was gone an log me off. If it has been a while I would contact support directly as it sounds like the character is hung.
    (0)

  5. #5
    Player
    Calteru's Avatar
    Join Date
    Oct 2017
    Posts
    68
    Character
    Calteru Taalo
    World
    Mateus
    Main Class
    Fisher Lv 80
    Quote Originally Posted by Phalk View Post
    I got disconnected during a cutscene. I am unable to login on my character.
    I can login in another character I just created.

    Please enlighten me: How is this not SE's fault?
    In order to enlighten you, you must first enlighten yourself. Become familiar with how a DDoS attack works and you'll understand this isn't SE's fault and they've done what they can on their end - and appear to be continuing to adapt.

    But until you educate yourself on the concept of a DDoS, any further engagement would simply be wasted. Good luck.
    (1)

  6. #6
    Player
    TensaiSogetsu's Avatar
    Join Date
    May 2014
    Posts
    79
    Character
    Mugetsu Okami
    World
    Sargatanas
    Main Class
    Pugilist Lv 70
    Quote Originally Posted by Calteru View Post
    In order to enlighten you, you must first enlighten yourself. Become familiar with how a DDoS attack works and you'll understand this isn't SE's fault and they've done what they can on their end - and appear to be continuing to adapt.

    But until you educate yourself on the concept of a DDoS, any further engagement would simply be wasted. Good luck.
    This is what we call logic, Please use it before running your mouths.
    (1)

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