[Unplayable] Severely poor connection since 4.0 (server relocation)

[Daniolaut]

Square cannot control the internet connections going into the servers the ISPs do. I know you like ignoring the ISP issues but yelling at Square isn't going to do anything. That being said you have a higher ping than I do, and I route through Chicago with no problems whatsoever. I go usually from chi to scrm.

You are not a part of the Square-Enix technical support, and this is not general discussion. If you are not experiencing issues with connections to the FFXIV servers, please delete your comment and resist posting on this thread. This is a thread for people to post issues regarding their connections to the XIV servers, again, this is not general discussion.

People are trying to get their connection issue resolved, and informing all parties involved is the best way to do that.

[silverlunarfox]

You are not a part of the Square-Enix technical support, and this is not general discussion. If you are not experiencing issues with connections to the FFXIV servers, please delete your comment and resist posting on this thread. This is a thread for people to post issues regarding their connections to the XIV servers, again, this is not general discussion.

People are trying to get their connection issue resolved, and informing all parties involved is the best way to do that.

You're still posting it in a forum where people can comment on it. So, I will continue to point out maybe its a hop that you do and I don't. So my statement is just as important. Maybe your dallas and snj hops are the issue and whatever ISP controls those... Hrrmmmm.... >.>

Like the information below:

I should have waited a lot longer before renewing my sub. Play on ps4 can't really access much data from there only get the 90k or lobby error message like very 10-20 min. I spend more time between lags and reconnecting than actually playing. SE said it was the higher IP problem, Comcast said it was L3 problem and L3 said it was an error on configuration and was fixed on monday....

SE said it was a higher IP problem. I.E. there isn't anything they can do about it. And that's believable considering theres only so much they can do.

[Claviusnex]

SE said it was a higher IP problem. I.E. there isn't anything they can do about it. And that's believable considering theres only so much they can do.

That higher ISP problem is the backbone provider who happens to be NTT in this case. I'm not sure who is doing the game server hosting but the backbone provider selection is up to them and likely SE so there is a lot they can do about it. One is to find better providers for server hosting and backbone access.