Definitely no one does a better job on Glamour. Black Desert does costumes... full-body, no customization. Most other MMOs do as well. Maybe the costumes look nice, but they're not your combination... your expression. They're something you bought from the cash shop with no ability to use it to uniquely express your character's personality. At best, other MMOs do *as well as* FFXIV... games like Rift have a nearly identical system where you pick individual pieces to show on your character, but even then, that's your character's outfit... you can't have multiple outfits saved for multiple different looks that you can swap between.
As for housing... instanced housing isn't a better system, it's a different system. It has different requirements and different results. ESO's houses look amazing... much better than anything in FFXIV. But they all exist in some pocket dimension that no one will ever see unless they're explicitly invited. FFXIV wanted to do something different. They wanted to create a world that felt like your character lived there, and they've gone to a lot of effort to do so. But they also have the technology to greatly expand the current housing availability, and they continually choose not to. My desktop can hold the data for every asset in every ward on every server... so if they're having issues with stability from adding more wards, someone should be fired over that... either they're not adequately compressing the data so the client can unpack it when they load into the zone, or they just have zero idea what they're doing. Anyone running similar services on a cloud could just spin up or shut down Virtual Machines as-needed. If Amazon was running FFXIV, it'd take them maybe half an hour to change the one UI screen per housing district that matters and test it, and then a couple microseconds to spin up the VMs required to run it.


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