Let's keep it constructive.

I believe that the development team mean well. PvP obviously isn't their highest priority - nor should it be - and there are a lot of issues with it that should have been tackled by now that have yet to be properly addressed. With that said, though, this is a Japanese game. Which means that any feedback given will have to be translated into Japanese and handed to the development team. We can only speculate but it's possible there's issues with translating feedback and that messages given/received lack the nuance they had originally. I believe the community team in charge of browsing the forums is also rather small and very, very strained. It's not just the PvP board that feels neglected.