Falcon day today....

[Bourne_Endeavor]

Oh good, I might not get it at all then. I've never unsubbed my 90 day renewal, and my subscription was meant to renew mid-September. But it looks like they handed out the free 15 days of sub time for leveling an alt to 30+ on a Road to 60 server. Now my sub renews on October 1st.

lol? ¯\_(ツ)_/¯

Yeah... the 15 free days messes things up. You'll need to apply a time card if you want the mount.

[Mysticales]

This is odd.. its the 9th.. Still havent seen my mount and Ive had SB on day 1 and been here for a year... hrm. Anyone else seeing a delay too?

[Pixiehawk]

This is odd.. its the 9th.. Still havent seen my mount and Ive had SB on day 1 and been here for a year... hrm. Anyone else seeing a delay too?

They don't count any time paid for prior to July 1st. If you paid for 90 days on June 30th (and all months were 30 days, let's make it easy) you would only have 89 days paid as they would not count June 30th, but would count July 1st until the end of the subscription. When you renew on Sept 30, you will then have you 90 day of time and be eligible. You will get your mount on Oct 5th.

[Mysticales]

Pixie. I think you missed the part of me being subbed for a year. Or translation. This account has been here since LAST Yokai event.

[Dustytome]

Pixie. I think you missed the part of me being subbed for a year. Or translation. This account has been here since LAST Yokai event.

There are two designated time periods in which you have to have reached 90 days of paid subscription time in. July 1 - August 30 or 31st (they just said end of august) was the first period in which qualifying accounts were sent theirs on Sept 5. July 1 - Sept 30 is the second period which qualifying accounts will receive their mount on Oct 5. They send out on the designated days, not immediately.

[Rizon]

As usual SEs eligibility requirements are as clear as mud. My subscription have been active since day 1 of Ver 1.0. My current renewal runs from 12 April 17 to 11 Oct 17. So as of 1 July I had 102 days left on my current subscription. I should have qualified for the Sept release but apparently I do not. As I plan to allow my subscription to renew automatically on 12 Oct 17 will the fact that I only have 2 weeks left on my current sub as of 30 Sept 17 disqualify me? Official clarification from SE would be greatly appreciated. BTW I preordered and registered the Stormblood Collectors edition as of 20 June 17.


From the "Fly the Falcon Mount Campaign" as posted on the Lodestone: "If you have remaining subscription time that was purchased before the campaign period, or you have an active recurring subscription, we will calculate any remaining game time available as of Saturday, July 1, towards the campaign." http://na.finalfantasyxiv.com/mount_...mount_campaign

[Bourne_Endeavor]

snip

As noted, time applied to the event only counts from July 1st onward. Your current sub made you ineligible for September since it'd put you at only 60 days (July through to August). You'll receive the mount next month as September will be applied, bringing the total to 90 days.

Pixie. I think you missed the part of me being subbed for a year. Or translation. This account has been here since LAST Yokai event.

Like Dusty said. You need to have reached 90 days between the two designated windows. The event ignores any prior sub time. Say you subbed for three months in June. It would only counts July through to August, making you ineligible for the September giveaway. When you renew that sub, it'll include September, thus making you eligible for the October giveaway.

[Dustytome]

As noted, time applied to the event only counts from July 1st onward. Your current sub made you ineligible for September since it'd put you at only 60 days (July through to August). You'll receive the mount next month as September will be applied, bringing the total to 90 days.

Except he would have had over 90 days of paid time as of July 1 if it were a 180 day subscription that renewed on April 12. He should have qualified for the first round which sounds like there may be a bug. In this instance I would probably first make sure to clear out the character's in-game mailbox (including old/read mail) and then hit that button at the top to attempt redelivery of any pending items. If nothing comes though then contact support in-game and possibly leave a bug report in the bug report forum afterwards.

[Claviusnex]

Pixie. I think you missed the part of me being subbed for a year. Or translation. This account has been here since LAST Yokai event.

If you have a one year subscription that renews in September then you will not have 90 days of subscribed game time between July 1 and Sept. 30 and will have to renew on or before your renewal date to get the mount. If you have any free game time between July 1 and Sept. 30 you will have to buy a game card to make the full 90 days.

[Cian]

It's kind of funny how they've 180'd on prioritizing loyal customers since the 1.0 days. Oh, you never unsub? Back of the line!

this is what is crawling all over me about this event. been subbed since 1.0 and stayed subbed when many jumped ship and gave up on the game. i and many others continued to support SE by keeping our subs going. and this is what we get? it feels like a slap in the face. of course i will probably catch heat for my opinion on this but to me. . .you don't treat people who have been through the good, bad and ugly with you like this. if this is the new reward format SE wants to go with, they are doing a disservice to long time subscribers.