Falcon day today....

[Claviusnex]

Pixie. I think you missed the part of me being subbed for a year. Or translation. This account has been here since LAST Yokai event.

If you have a one year subscription that renews in September then you will not have 90 days of subscribed game time between July 1 and Sept. 30 and will have to renew on or before your renewal date to get the mount. If you have any free game time between July 1 and Sept. 30 you will have to buy a game card to make the full 90 days.

[Rizon]

As usual SEs eligibility requirements are as clear as mud. My subscription have been active since day 1 of Ver 1.0. My current renewal runs from 12 April 17 to 11 Oct 17. So as of 1 July I had 102 days left on my current subscription. I should have qualified for the Sept release but apparently I do not. As I plan to allow my subscription to renew automatically on 12 Oct 17 will the fact that I only have 2 weeks left on my current sub as of 30 Sept 17 disqualify me? Official clarification from SE would be greatly appreciated. BTW I preordered and registered the Stormblood Collectors edition as of 20 June 17.


From the "Fly the Falcon Mount Campaign" as posted on the Lodestone: "If you have remaining subscription time that was purchased before the campaign period, or you have an active recurring subscription, we will calculate any remaining game time available as of Saturday, July 1, towards the campaign." http://na.finalfantasyxiv.com/mount_...mount_campaign

[Bourne_Endeavor]

snip

As noted, time applied to the event only counts from July 1st onward. Your current sub made you ineligible for September since it'd put you at only 60 days (July through to August). You'll receive the mount next month as September will be applied, bringing the total to 90 days.

Pixie. I think you missed the part of me being subbed for a year. Or translation. This account has been here since LAST Yokai event.

Like Dusty said. You need to have reached 90 days between the two designated windows. The event ignores any prior sub time. Say you subbed for three months in June. It would only counts July through to August, making you ineligible for the September giveaway. When you renew that sub, it'll include September, thus making you eligible for the October giveaway.

[Dustytome]

As noted, time applied to the event only counts from July 1st onward. Your current sub made you ineligible for September since it'd put you at only 60 days (July through to August). You'll receive the mount next month as September will be applied, bringing the total to 90 days.

Except he would have had over 90 days of paid time as of July 1 if it were a 180 day subscription that renewed on April 12. He should have qualified for the first round which sounds like there may be a bug. In this instance I would probably first make sure to clear out the character's in-game mailbox (including old/read mail) and then hit that button at the top to attempt redelivery of any pending items. If nothing comes though then contact support in-game and possibly leave a bug report in the bug report forum afterwards.

[Rizon]

/snip



Like Dusty said. You need to have reached 90 days between the two designated windows. The event ignores any prior sub time. Say you subbed for three months in June. It would only counts July through to August, making you ineligible for the September giveaway. When you renew that sub, it'll include September, thus making you eligible for the October giveaway.

I understand what you are saying but by that logic no one would be able reach 90 by the end of Aug unless they renewed for 90 days by the end of May. I renewed for 180 days in the middle of April. BTW my current subscription reached the 90 day mark by 10 Jul 2017. Going by that thinking no one should have qualified for the Sept release. I am sure that SE can justify it somehow but this is just another example of the lack of thought put into this by SE.

[Pathios]

I asked if I'm eligible since I have a 30 day sub and received 15 days free game time when I hit level 30 on a select server. My sub started June 20th. My sub renews again on Oct 3rd. This is the response I got today.

Please note the Flight of the Falcon Campaign started on July 1, 2017 and ends on September 30, 2017. Game time purchased outside of the campaign period may not meet the requirements for the Campaign. If you have remaining subscription time that was purchased before the campaign period, or you have an active recurring subscription, we will calculate any remaining game time available as of Saturday, July 1, towards the campaign.

The requirements for the campaign is the registration of Final Fantasy XIV: Stormblood and the purchase of a subscription of at least 90 days during the campaign.

Typical paste response which fails to answer my question.

[Dustytome]

I asked if I'm eligible since I have a 30 day sub and received 15 days free game time when I hit level 30 on a select server. My sub started June 20th. My sub renews again on Oct 3rd.

You'll have approximately 80 days of game time counting towards the 90 day requirement before the deadline hits. You'll have to add in additional game time via time card if you want the mount.