Have you thought about, if they say they can't, that they really just can't right now? Even if money was not a problem, they don't have endless forces of devs willing to work for entitled whiny children like the people complaining about a "we can't". Some things just require more work than it's worth. And sure they might be able to actually do the things you want them to but it would either take really long or hinder the rest of the development. So even if it's not "we can't do that at all", it is "we can't implement that anytime soon without having to cut back on other, more important things". And it definitely is not "we can't because we don't want to you specifically to enjoy the game".