HUGE CONNECTION PROBLEM

[Xenotaj]

I've tweeted to NTT, FFXIV and my ISP including my connection information. We should all jump on this. Here's my tweet:
https://twitter.com/Xenotaj/status/869325565752463360 or just tweet directly to @ntt_america @ff_xiv_en.

It's been two weeks and everyone that's having issues is having them at the same node. How has this not been addressed?

[Subflow22]

Same issue. Main only. Can't enter world at all. Calling it a loss, canceling subscription, playing a better run game.

[hynaku]

Thought they said they fixed the connection problem. It's worse than ever only can play five minutes before it disconnects you. I have my latency up all the time highest it goes up to is 40 and when do speed check says ping is below 40.

[Knonger]

I've been getting constant 90002 errors that started about five days ago. The game was running perfectly fine prior to this. Now I skill delays and disconnects from the server sometime as often as every 3 minutes. I've tried just about everything: resetting router, resetting modem, port forwarding, fushdns, ip release and renew, and hard resetting the router, and completely removing the router, and nothing seems to work. I hope this problem gets addressed as soon as possible.

[Szohar]

Getting a lot of 90002 disconnects. It's only in this game that I have the issue and it seems to be a problem with the server host. I lose connection ONLY to the game server. I only have to relog into the world (technically twice because the first time it says I'm still connected). Sample tracert -


1 <1 ms <1 ms <1 ms homeportal
2 23 ms 20 ms 23 ms 108-208-220-1.lightspeed.cicril.sbcglobal.net [108.208.220.1]
3 23 ms 22 ms 24 ms 71.151.17.58
4 24 ms 23 ms 24 ms 71.145.65.164
5 26 ms 26 ms 26 ms 12.83.43.25
6 25 ms 26 ms 25 ms cgcil402igs.ip.att.net [12.122.133.161]
7 24 ms 24 ms 23 ms 192.205.32.194
8 81 ms 82 ms 81 ms ae-11.r05.chcgil09.us.bb.gin.ntt.net [129.250.3.144]
9 35 ms 24 ms 25 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
10 76 ms 77 ms 80 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 81 ms 81 ms 82 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
12 80 ms 81 ms 81 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
13 81 ms 81 ms 81 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 81 ms * 80 ms 204.2.229.234
15 81 ms 80 ms 81 ms 204.2.229.90

[hynaku]

SE still doesn't want to take responsibility for it saying its not there servers doing it. Kind of very fishy when I have no problems ever playing other online games or streaming movies. When have it checked says it starts at there servers where disconnect is started. I have had my path route changed 5 times and still disconnects every few minutes. Seems to always happen when I'm in middle of crafting or leve then loose all your crafting mats or leve your in and they never replace mats or leve when send in a ticket. Think they better get problem fixed asap or there going to loose huge part of there player base from it.

[Violet_Stardust]

I'm having the same problem with the North America data centre. Can't stay on for more than 20 seconds... I started a new character on the Japan Data centre for now and that connection seems to work fine... just means I have to start again...

[Rock-Fist-Lee]

I am located in Brisbane Australia, i have never had connection problems to the Aether data center in the last three years at this address.

Logged in Friday morning, noticed alot of lag accessing retainers and company chest, also performing actions like run was very delayed.

I Accessed an Extreme Dungeon and joined three others apart of daily routine for tomes, the lag was terrible and the dungeon was next to unplayable and caused me to die twice and allow the others to die also. 90002 disconnect happened also.

I logged in tonight not long ago tested retainers, they are still stalling through lag to appear, i have 7 retainers to go through not fun, i ran down to the mist stalls where the npc merchants are n poked them, then ran over to another free company house n tried accessing the info sign out front where i got 90002 error.

i have traced the route to Aether i get through WinMTR
i have a cable connection
looking forward to some responses

[Niqote]

I am located in Brisbane Australia, i have never had connection problems to the Aether data center in the last three years at this address

In case you were not aware of the sea cable issue:
http://forum.square-enix.com/ffxiv/t...ervers-lagging

https://www.itnews.com.au/news/aussi...les-cut-472070

[Rock-Fist-Lee]

OMG..... ty for letting me know. hopefully i can get some tome recompense for the next 6 weeks -_-* but i doubt it.