Thanks SE for worrying for us Brazilians and Russians

[Zarabeth]

Thank you SE, this at least made the change more fair to the br/ru steam population. Now, at least they can get ready for this. I also hope it may make Squeenix think twice before pulling this on anyone else.

[Ralf2]

If I read correctly, those players were already paying more than Steam players, so I'm not sure what the issue is here.

I don't know how you can't understand what the problem is.

[Rymm]

The truth here is that there was a pricing mistake on Steam for two countries and SE fixed that mistake.

See, now this right here is why the big discussion thread got closed for becoming 'too cyclical.' People would keep spouting the same erroneous arguments over and over, no matter how many times they were addressed or corrected.

It was not a 'mistake' in price.
SE set the Steam regional prices themselves.
SE left the prices at that lower level for years.
Not even SE is claiming it was a mistake, so I really don't understand how this idea got lodged so firmly in your head.

Is that really so outrageous?

The price change, while certainly inconvenient, I never claimed to be 'outrageous.'
What I did find to be outrageous was the slapdash way they handled the increase. This apology addresses that problem in a fair and reasonable manner, which is why I am now once again a 'satisfied customer.'

[Kosmos992k]

See, now this right here is why the big discussion thread got closed for becoming 'too cyclical.' People would keep spouting the same erroneous arguments over and over, no matter how many times they were addressed or corrected.

It was not a 'mistake' in price.
SE set the Steam regional prices themselves.
SE left the prices at that lower level for years.
Not even SE is claiming it was a mistake, so I really don't understand how this idea got lodged so firmly in your head.

It's a mistake.

Should SE have left those STEAM prices as they were for so long? Nope.
Should they have changed them so drastically and quickly? Nope.
Could they have done differently? Yep.
Is there any indication that they meant to do this? Nope.
Did they gain anything by this? Nope.
Did they lose something by this? Yep.

So, something was done that was incorrect, it wasn't done with intent or malice, and SE sought to correct it, in the process making a second mistake by being too abrupt. They have now corrected the second mistake, and attempted to make amends, and when the Steam price rises to match the other regional pricing in those countries, the first mistake will have been corrected also.

The price change, while certainly inconvenient, I never claimed to be 'outrageous.'
What I did find to be outrageous was the slapdash way they handled the increase. This apology addresses that problem in a fair and reasonable manner, which is why I am now once again a 'satisfied customer.'

Whether you personally claimed it or not, the reaction of the BR/RU community could be characterized as being 'outraged' by the abrupt change. So I don't see why you're quibbling with my use of the word.

[Kosmos992k]

I don't know how you can't understand what the problem is.

I could say the same to you. Steam users in BR and RU have been receiving an unfair discount that other players in those nations were not receiving. that's not fair. Nor is it fair to players in other countries and regions. Fixing the incorrect pricing in Steam, is just that. Of course to those affected it's a price hike, but only because you were leading a charmed live with regard to your price in the first place. Players on PlayStation in BR and RU certainly didn't receive the same price break that Steam players got did they? To them, I'd say that the change is welcome since it means everyone pays the same.

[Baalfrog]

I could say the same to you. Steam users in BR and RU have been receiving an unfair discount that other players in those nations were not receiving. that's not fair. Nor is it fair to players in other countries and regions. Fixing the incorrect pricing in Steam, is just that. Of course to those affected it's a price hike, but only because you were leading a charmed live with regard to your price in the first place. Players on PlayStation in BR and RU certainly didn't receive the same price break that Steam players got did they? To them, I'd say that the change is welcome since it means everyone pays the same.

Equality is only good when people don't lose their privildege.

[Naunet]

It's a mistake.

It was not a mistake. It was done deliberately. There is no way to accidentally set regional pricing, and SE certainly is a seasoned enough developer to know their way around the Steam platform.

[Texa]

Is there any indication that they meant to do this?

Notice how this just flatly says increased and not "fixed"?

[Kosmos992k]

It was not a mistake. It was done deliberately. There is no way to accidentally set regional pricing, and SE certainly is a seasoned enough developer to know their way around the Steam platform.

Then SE should fire the person who set the price since it a) lost them money while it was set that way, and b) caused the current outrage at the abrupt change - which is having a negative impact on SE revenue in those countries also. I mean, the only way this was done intentionally is if someone set out to hurt SE, or SE set out to hurt themself. There is no upside to such an egregious error in pricing.

Frankly, if NASA or the European Space Agency can mix up metric and imperial measures sending an expensive space craft into the Martian soil at a high rate of speed, then yeah, this pricing problem could easily have been a mistake.

Notice how this just flatly says increased and not "fixed"?

The effect of the increase was to bring Steam pricing in line with the other pricing in that region as well as bringing BR and RU into line with the currency conversion rates. It corrected what was in error. It is an increase but it also corrects (fixes) erroneous pricing. Sorry, but it is what it is.

Equality is only good when people don't lose their privilege.

Indeed!

[Texa]

The effect of the increase was to bring Steam pricing in line with the other pricing in that region as well as bringing BR and RU into line with the currency conversion rates. It corrected what was in error. It is an increase but it also corrects (fixes) erroneous pricing. Sorry, but it is what it is.

I'm not arguing what the effect was, just that the previous pricing was deliberately set and approved by SE and now they are deliberately raising it. No more and no less. I have no other horses in the race here I'm only highlighting that they set the old price too. The old price wasn't an accident and the fix was not an accident. Conscientious decisions can poorly thought out but nobody at SE knocked over their coffee mug on their keyboard and went "oopsie guess two countries will pay the game cheaper for 4 years now". They are a major publisher.

Please calm down.