My absence and return - thoughts on demolished houses

[Nerfworthy]

Sorry about your items, but even after their email warnings and the actual demolition taking place, you still had another 35 days to login and collect 80% of the purchase price as well as most of the items (which would have included the cherry trees).

I understand this, but at the time I quit because of personal issues in my life so I wasn't exactly checking email at the time. I think it's a ridiculous practice. The items don't need to be demolished. They should just be returned to my inventory or mailed to me.

[ManuelBravo]

I understand this, but at the time I quit because of personal issues in my life so I wasn't exactly checking email at the time. I think it's a ridiculous practice. The items don't need to be demolished. They should just be returned to my inventory or mailed to me.

While I feel bad about your situation and understand RL comes into affect you have to remember SE isn't a mind reader. They have problems of their own, specially with housing. They did their part and while RL can effect a person we all have a sense of responsibility to some extend and must take responsibility for our own actions. Why should SE hold on to a persons belongings for over a year when they aren't even paying a subscription? If you were someone could have logged in for you and just log back off once a month in your home. You had options and while I don't know your situation I too have had it rough and this game is what help me cope. Why should SE even mail you your stuff? They provide a service and agree to their terms of use. To blame them for lack of planning is just avoiding responsibility.

That is all to say that permanently deleting houses and all its content is an easy way to permanently lose subscribing players. You absolutely lost my business because of this. We'll see if I can stomach the loss and start playing again.

As per the originator, claiming to go on a short break and being two years is kind of sad. He should of known this would happen. His lack of planning and avoiding to read how it works demonstrates that people don't take the time to fully understand how a system works. To place the idea of losing subscription do to lack of planning on a company that did their part is just an example people who lack commons sense and think that of the customer is always right, we all know most of the time they are wrong. They are entitled to their opinion , but the facts say otherwise.