I don't think SE wants to improve the game, they are just milking it while players support it then they will move to the next MMO they come up with, it's hateful!...

Not all is lost though, thanks to a certain post in a certain topic inside the forums I learnt it's possible to mod the game and with that possibility "modders" can give us what SE refuses to like removing the hideous sandals and maybe even 4K textures, I doubt they'll do the latter because of the amount of work it takes, in any case this can easily increase customization in the game, the downside is that it may be against the ToS and it would be risky to use!...

I hope SE is aware of "mods" and that they'll do what is correct and give us what we want!...