The constant disconnects

[Estheim]

EU player on Adamantoise. Unable to play as well. I mainly stick to my FC housing area, it's when I go anywhere near an instance that it just starts to kick off. Yesterday I went into a trial and in the 5 minutes it took to take the primal down I had 90k'd three times consistently. Sometimes it will do it outside of an instance, and it definitely hates me even going into my FC house and is guaranteed to 90k me within 2 minutes of walking in. This only started with the new patch on tuesday, I have never had 90k problems since ARR beta.

To the people saying we shouldn't be on the NA datacenters; when this game released there wasn't really an EU one to begin with. There's no reason I should leave the server I've been on for years because of this.

[Sif93]

Im from south america (Lima-Peru) and i been stuck in mor dhona for almost 4 days now right after i teleported back to the leve quest npc, cant cast skills, talk to npcs or anything. Then after some minutes of running around and watching other players moving around i just get kicked from the server. I play on the ps4 and havent tried the "fix" that a guy posted on reddit but i also heard that some people that used that fix got stuck again after a while of playing with a lot of lag.

[Edduard]

I have friends in South and Central America with the same problem, so is not just a problem for european players in NA datacenters.

[Waweri]

You guys move the servers 6000 km's south of where I live. And now I get poor connection and high ping in NA servers so I had to move off Faerie. I get 130 ping and excellent connection on Louisoix but now its 90002 for days with no reason or rhyme too it. There is just no winning.

[Zhexos]

Greetings,

Thank you for reporting this concern. We deeply apologize for any inconveniences you may be experiencing at this time, and would like to assure you that this is being investigated. In order to better investigate this, we would like to collect as much information as possible from those experiencing the problem.

If you are currently experiencing this issue, please try logging in now to confirm that you are unable to access your character. If so, please reply to this thread with the following information:

• State/Country:
• Date/Time:
  When did the issue start happening?
• Frequency:
  How often does the issue occur?
• Character Name/World:
  Please provide this if different from the one provided in your forum information.
• Location of your character:
  Please let us know which area your character is in.
• Steps:
  Please provide the steps taken before encountering this issue.

Thank you.

[Erudito]

Greetings,

Thank you for reporting this concern. We deeply apologize for any inconveniences you may be experiencing at this time, and would like to assure you that this is being investigated. In order to better investigate this, we would like to collect as much information as possible from those experiencing the problem.

If you are currently experiencing this issue, please try logging in now to confirm that you are unable to access your character. If so, please reply to this thread with the following information:

*stuff*

Thank you.

Yes! Finally! A word of recognition and some action! Personally, nothing has been wrong since the Thursday the 7ths hotfix. I am from Brynhildir. My sister plays during the day with her character on Siren and she has not had troubles today either. Let us see when its prime time on our EST time zone. Thank you for going into action against this issue, it was really disheartening.

[Waweri]

State/Country: Canada; Newfoundland and Labrador.

Date/Time: This afternoon; 12 Atlantic standard time.

When did the issue start happening?: Since the Stormblood early launch

Frequency: Multiple times in a row to the point of unplayablty. Other times it might not happen at all or even once in a duty or solo duty.

How often does the issue occur?: 1d10 times per duty; never anywhere in the open world. Only the duty finder and doing solo duties.

Character Name/World: Cyan Hijirikawa on Louissoix

Location of your character: Duty's, dungeons or trials.

[asukanyorai]

Hello Zhexos, there follows the info

• State/Country: Brazil/Federal District
• Date/Time: 07/07/2017
  When did the issue start happening? 4th of July 2017, after patch 4.01 maintenance.
• Frequency: Always
  How often does the issue occur? Always, every now and then the game disconnects, but if I queue for any instanced content, including dungeons, quests, guilhests, I will get a 90k error right when I enter the instance.
• Character Name/World: Kael Sunstrider, on Gilgamesh
  Please provide this if different from the one provided in your forum information.
• Steps: Log in the game, queue for any instanced content or stay in an area for 5 minutes or so and get a 90k error disconnecting from the game constantly.
  Please provide the steps taken before encountering this issue.

Thank you.[/QUOTE]

[Telanthropus]

State/Country: Canada, Newfoundland
Date/Time: Most recent one was about 5 minutes ago. Has been happening since I re-subbed three days ago, did not happen last year when I played.
Frequency: Varies, sometimes every 5 minutes till I give up, other times I can go an hour at a time, but constantly. Game is virtually unplayable most of the time, usually just severe lag in duties, but frequent disconnects in the over world.
Character Name/World: Vyraskha Nihaliae, on Cactaur.
Location of your character: Currently Coerthas, but happens everywhere.
Steps:
1. Log in
2. Do anything like talk to an NPC, initiate combat, walk, etc...
3. Disconnect with a 90002/90006.

As I mentioned before, I've done all the network troubleshooting and everything I can to ensure stability. No other game has this issue, and my local network connection is strong.

[NateR]

I was patient. The inability to progress in msq during early access was endurable, some early rough spots, understandable. But, now, it's 7/7 and I'm still disconnecting over and over. Can't craft - lost all my mats twice already today. I log back in and three minutes another disconnect. So my hope that last night's patch solved the problem are again dashed.