Simultaneous Logout Measures
We are experiencing a situation where several Worlds are consistently reaching the maximum number of players that can be logged into the game during peak hours. This has led to extended login queues for players to log in.
In order to ease congestion issues at launch, we have placed a measure to automatically log out players who have been idle for 30 minutes. However, we have noticed a number of players using methods to circumvent this automatic logout. This has created a situation where the login queue cannot move forward during periods of heavy congestion.
As such, we’ll be instituting a temporary measure that will log all characters out simultaneously across all Worlds on a data center
once a day. Announcement for when this will take place will be made
one hour prior via in-game system message. Please note that you will be logged out of the game even
while inside of instances or duties.
Players will
not be able to log back into the game for about
10 minutes while this is being processed.
As a reminder, we’re offering special incentives to those who transfer from a Congested World to New/Preferred Worlds. These incentives include the waiving of transfer fees, and 10 gold chocobo feathers which can be exchanged for in-game items. We appreciate your consideration of these offers.
Learn more about New World and World population balancing incentives:
http://sqex.to/akt
We apologise for the inconvenience the congestion has been causing our players, and thank you for your understanding and continued support.