I don't care what your opinion is on if early access is a paid service or not. Clearly SE has done nothing to address this issue. The last 3 responses from the producer said the following, "try again later." Not we have a plan, or we did this or that, or trying this. They just basically said, "yep, sucks." No other region is experiencing this. And you can't say that they didn't anticipate the big release, because they clearly said so a month before launch. They could have found some arbitrary way to address this issue. initiating a queue for the instance, instead of complete randomness. Have the instance moved to a duty finder/party finder to help track it. They could do more than just tell us, everything is fine, just lots of people, then why did you put two instances in the first zone of the expansion!? Move a freaking npc, take down the servers to clear the bottleneck! You say you're restricting people from logging in to help address the congestion, but failed to realize that the majority of the players trying haven't left, so you fixed nothing!