Quote Originally Posted by HarleySykes View Post
can we address the elephant in the room? Square knew perfectly well the exact number of people that preordered SB, so why are we treated like unimportant customers?

and yoshida going out and saying "it's working as intended" is adding insult to injury, this is unacceptable, we're paying customers and nothing is being done, we're past office hours, the servers now have minimal people working on them, no fix will be done until tomorrow

why didnt you prepare the server for the amount of customers that preordered SB?
They can have an estimated number but not an exact number. There's also no so called office hours, specially in cases like this, and since the servers are not hosted by SE it selves, I can assure you that there will be 24/7 service provided. I am sure nobody is sitting around doing nothing, and while I know its super frustrating but speculations are not going to help the situation.