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  1. #11
    Player
    Jwrigh7784's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    90
    Character
    Methius Silvercloud
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Ronivan View Post
    I feel insulted by the quality of service SE did for the MSQ issue, which is pretty much nothing. They at waiting for the problem to solve itself, did nothing, neither acknowledge the issue, nor give any status on when or if it will be solved during this disgusting pre release. When you had to wait 4 hours in front of an NPC trying to pass in the MSQ, yes you can get pretty much pissed off like I am. At least I have A LOT to say everytime a friend ask how to game is doing, I shall give a complete perspective to them.
    They actually did acknowledge the issue. They also said they were looking into ways to resolve the issue. Just because they haven't posted an update for the players doesn't mean they intend to do nothing about the situation. They probably want to have a solution in place before they make an announcement. I know they have added multiple instances of some areas. When my wife went to the fringes last night the asked her to pick which instance of the fringe she wanted to go to, 1, 2 or 3. That right there will help congestion. We just need to be patient.
    (2)

  2. #12
    Player
    OveRtheStarS's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Aiel Ashborn
    World
    Balmung
    Main Class
    Marauder Lv 60
    I know they have added multiple instances of some areas.
    That was done before everyone discovered the MSQ choke. It certainly did nothing to help the fact that the VAST majority of players who paid to access a product are not, in fact, getting to access the product they paid for. It certainly doesn't help matters when the official response thus far has basically been "Log out and try again later." It doesn't inspire confidence.
    (0)

  3. #13
    Player
    PubstarHero's Avatar
    Join Date
    Jun 2017
    Posts
    7
    Character
    Airi Rei
    World
    Faerie
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Jwrigh7784 View Post
    They actually did acknowledge the issue. They also said they were looking into ways to resolve the issue. Just because they haven't posted an update for the players doesn't mean they intend to do nothing about the situation. They probably want to have a solution in place before they make an announcement. I know they have added multiple instances of some areas. When my wife went to the fringes last night the asked her to pick which instance of the fringe she wanted to go to, 1, 2 or 3. That right there will help congestion. We just need to be patient.
    I dont buy it. Quick post I made on FB in a group regarding this issue:

    Buy more server space, add resources to VM pool, allocate all the resources to the VMs that are probably aliased to the single instanced server, then remove restrictions for instances (Since they hardcapped the login numbers, they could move that cap).

    Depending on how their HA setup is, they may have to take the servers offline for like 20-30 minutes as some setups do not allow dynamic allocation of vCPUs and RAM.

    I work in a NOC, and I have a pretty good background with VMWare in Datacenters. Either they can spin up more servers where they are hosted if they are leasing/renting (assuming they have more space) or use a secondary site near them or some AWS service and alias all new VMs to their front facing instance server. This could have been solved in under 5 hours, including required downtime if their HA mode doesn't allow dynamic allocation of vCPUs and RAM resources.
    (1)

  4. #14
    Player
    AidenGrish's Avatar
    Join Date
    Oct 2013
    Posts
    16
    Character
    Raziel Aiden
    World
    Coeurl
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by OveRtheStarS View Post
    That was done before everyone discovered the MSQ choke. It certainly did nothing to help the fact that the VAST majority of players who paid to access a product are not, in fact, getting to access the product they paid for. It certainly doesn't help matters when the official response thus far has basically been "Log out and try again later." It doesn't inspire confidence.
    Exactly. The game is a joke right now. False advertising through and through. I also find it odd that major streamers like Mr Happy etc got through cold steel no problem. The artificial bottleneck was created on the data center. So individual instances of zones means nothing. Thousands of players on a single data server are trying to do MSQ at once when it has a cap of like 100.
    (1)

  5. #15
    Player
    Jwrigh7784's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    90
    Character
    Methius Silvercloud
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by OveRtheStarS View Post
    That was done before everyone discovered the MSQ choke. It certainly did nothing to help the fact that the VAST majority of players who paid to access a product are not, in fact, getting to access the product they paid for. It certainly doesn't help matters when the official response thus far has basically been "Log out and try again later." It doesn't inspire confidence.
    Technically early access was a bonus. If Stormblood was officially launched I could see it being an issue. Early access is something extra included with your pre-order. Technically you didn't pay for early access. You paid for Stormblood which hasn't been released yet. SE didn't have to give anyone access to the expansion early. Bugs and issues like this are to be expected and by the end of early access I'm sure everything will be sorted out. The rest of the game seems to work fine which is what your current sub paid for.
    (2)

  6. #16
    Player
    Hellstorm's Avatar
    Join Date
    Apr 2015
    Posts
    86
    Character
    Silvermist Hellstorm
    World
    Ultros
    Main Class
    Bard Lv 70
    Problem is they gave early access to all preorders. Which make it not early access, but just launch date disguise as early access so if things go wrong people will say oh it just early access.
    (2)

  7. #17
    Player
    Jwrigh7784's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    90
    Character
    Methius Silvercloud
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Hellstorm View Post
    Problem is they gave early access to all preorders. Which make it not early access, but just launch date disguise as early access so if things go wrong people will say oh it just early access.
    See, I disagree with that. Regardless, going to the forums and making posts yelling at SE and demanding stuff and calling for Yoshi to be fired really isn't going to fix the issue. It just reinforces what players in Japan and the EU think about us. They think the NA player are whiny, self entitles jerks. I suppose in a way it's true. The simple fact is we all need to be patient. They are aware of the issues and looking into fixing things. We just need to be give it some time.
    (1)

  8. #18
    Player
    Anakhaa's Avatar
    Join Date
    Feb 2016
    Posts
    16
    Character
    Z'attano Dhen
    World
    Midgardsormr
    Main Class
    Gladiator Lv 61
    first and foremost the earlier threads have been moved to Confirmed or planning to address section over quite a number of hours ago, Issue: No fix as yet & No additional Information available. Please see the Link below

    http://na.finalfantasyxiv.com/lodest...221440dd7b8156

    06/17/2017 4:40 AM
    [Important]Regarding Congestion for Instanced Battle Content
    FFXIV Producer and Director Yoshida here.

    I would like to explain the current congestion issue regarding instanced battle content, including the Stormblood main scenario quest “Best Served with Cold Steel,” due to the Duty Finder crashes at the start of early access.

    As announced earlier, there are a huge number of players currently playing Stormblood, and as a result, the servers continue to experience a large amount of stress. For this reason, we are currently limiting the number of players that can enter instanced content so that it does not lead to major server crashes.

    However, this has caused massive congestion to enter instanced content and I would like to sincerely apologize for this.

    If you are unable to enter instanced battle content, we ask you to please wait and try again at a later time. We understand that this unfairly places the burden on our players, but we require more time until the issue can be resolved. We continue to work on measures to address this issue and will follow up once we have an update.

    Again, we sincerely apologize for this level of congestion occurring during early access when many of our players are the most excited to play.

    Everyone on the team will continue to put in our full effort to ensure an enjoyable gaming experience, and I would like to thank you for your continued support.
    The Relevant Portion is

    As announced earlier, there are a huge number of players currently playing Stormblood, and as a result, the servers continue to experience a large amount of stress. For this reason, we are currently limiting the number of players that can enter instanced content so that it does not lead to major server crashes.
    Guys the cause of the Bottleneck is due to SE blocking or limiting access to the MSQ as to allow it would render the server to crash, please read the link above.

    Post Maintenance
    1. Too much stress on server
    2. DF crash
    3. Prevent server crash they started instancing players and areas
    4. To prevent server crash they implemented limiting access to instance content

    SE is being silent about it took some time to put the picture together as to the cluster of madness that is plaguing FFXIV post maintenance, chances are if they relift the instance it will cause all server across all datacenter to crash, this is what happens when SE is silent and we have to figure out with all the bits of pieces of Info that we have heard so far, i stand to be corrected as im not sure if this is truly the picture, where is SE in this debacle is another question for another day.

    Im heading to bed, this makes it nearly 36 hours and no solid information or solution or fix albeit temporary is afforded or brought forth by SE, rendering most of all players to be unable to play anything in the game.
    (0)

  9. #19
    Player
    OveRtheStarS's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Aiel Ashborn
    World
    Balmung
    Main Class
    Marauder Lv 60
    Quote Originally Posted by Jwrigh7784 View Post
    Technically early access was a bonus. If Stormblood was officially launched I could see it being an issue. Early access is something extra included with your pre-order. Technically you didn't pay for early access. You paid for Stormblood which hasn't been released yet. SE didn't have to give anyone access to the expansion early. Bugs and issues like this are to be expected and by the end of early access I'm sure everything will be sorted out. The rest of the game seems to work fine which is what your current sub paid for.
    Early Access really isn't bonus for pre-ordering, it's an incentive. There's a difference. And it still doesn't really count as Early Access if you can't actually access 98% of the expansion, does it?
    (1)

  10. #20
    Player
    Jwrigh7784's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    90
    Character
    Methius Silvercloud
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by OveRtheStarS View Post
    Early Access really isn't bonus for pre-ordering, it's an incentive. There's a difference. And it still doesn't really count as Early Access if you can't actually access 98% of the expansion, does it?
    Incentives, bonuses, doesn't matter what it is considered in the end. The simple fact is, it's nearly unplayable. But posting over and over again and yelling at SE/Demanding Yoshi be fired, etc. isn't going to accomplish anything. The only thing we can do is wait for them to resolve the issue. I pre-ordered and was excited for playing early access. I can't play most of it but I'm not getting mad about it. I will still have plenty of opportunities to play over the next couple years. Missing out on early access isn't really going to affect anything important.
    (2)

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