Emergency Maintenance would solve nothing.

[Gramul]

Emergency Maintenance'd do one thing. Kick everyone off.

Isn't that what everyone has been arguing they should do?

No. They're saying that some to most should get off, because others could then go through easier. If everyone's off, then no one goes through and we start back at square one when everyone logs back in again.

[savageink]

Emergency Maintenance'd do one thing. Kick everyone off.

Isn't that what everyone has been arguing they should do?

no. that would halt everyone at the same point and start them up at the same point. same problem. half the players just need to go to bed. so us night owls can get through and we will be out of their way when they try tomorrow.

Edit: Uhhh...yeah, what he said. ^^^^^

[Wildsprite]

If they don't do maintenance, people will eventually get tired of the waits, log off, and go to bed which is exactly what needs to happen.

people logging off and going to bed so others can do the quests does not really fix the issue, that is a workaround which in the long run only allows the problem to come back. they need to find a real fix for this. redunancy server clusters should be in place and the fact that their twitter indicates they expected this kind of thing shows how unprepared they actually were. so please OP stop trying to tell people to log off as that is just a bandaid workaround that wont fix anything.

Maintenance is not the answer. It would only make matters worse.

it is possible that a maintanance would fix the problem IF they actually did it properly

[Hatman]

Besides, at the rate people are getting kicked out of the game, the logging off is happening anyway. :P

[savageink]

people logging off and going to bed so others can do the quests does not really fix the issue, that is a workaround which in the long run only allows the problem to come back. they need to find a real fix for this. redunancy server clusters should be in place and the fact that their twitter indicates they expected this kind of thing shows how unprepared they actually were. so please OP stop trying to tell people to log off as that is just a bandaid workaround that wont fix anything.

it won't fix the underlying problem. no. but it does fix the problem symptomatically. you won't even know it's there once people get through it, since it's always been there.

[Asphexius]

Early access is a bonus to all pre-ordered versions of the game, no matter the edition.

I don't get why people keep treating early access to the release version of the expansion the same as an open beta or a stress test weekend event. When you advertise things that come with a product you are beholden to deliver those; they aren't 'free bonuses'. A 'free bonus' would be if they did not advertise it as something that came with the game, but then they invited all pre-orders to it after the fact. If you ordered a TV off amazon advertised to come with a DVD player and an HDMI cable, you'd be OK if they just sent you the TV with a note apologizing due to poor planning, they couldn't deliver the other items and thanking you for your understanding? This isn't like a technical glitch, server instability etc. This is just bad design.

[Gramul]

people logging off and going to bed so others can do the quests does not really fix the issue, that is a workaround which in the long run only allows the problem to come back.

The thing is, it's only an issue with a major surplus of users, which is a very rare occurrence that doesn't last very long.

I don't get why people keep treating early access to the release version of the expansion the same as an open beta or a stress test weekend event.

Because a stress test is practically what it is. Companies sometimes do this to partly split congestion so it's not that bad on release. They just dress it up as a fun bonus, because if you tell people that some users have been selected to play before you, they'd be way more upset than people are now.

[savageink]

I don't get why people keep treating early access to the release version of the expansion the same as an open beta or a stress test weekend event.

It's been a couple weeks, but didn't we all have to click on a early access terms of service box when we signed up? But yeah we treat it like a stress test because the devs treat it like one. That's why they have an official launch day.

[Sayora]

I don't get why people keep treating early access to the release version of the expansion the same as an open beta or a stress test weekend event. When you advertise things that come with a product you are beholden to deliver those; they aren't 'free bonuses'. A 'free bonus' would be if they did not advertise it as something that came with the game, but then they invited all pre-orders to it after the fact. If you ordered a TV off amazon advertised to come with a DVD player and an HDMI cable, you'd be OK if they just sent you the TV with a note apologizing due to poor planning, they couldn't deliver the other items and thanking you for your understanding? This isn't like a technical glitch, server instability etc. This is just bad design.

What else would you really call it? The servers won't be under this amount of stress for years after this.

[Asphexius]

Because a stress test is practically what it is. Companies sometimes do this to partly split congestion so it's not that bad on release. They just dress it up as a fun bonus, because if you tell people that some users have been selected to play before you, they'd be way more upset than people are now.

This would be a valid point if this was an actual pre-order bonus that ended some time before release. As anyone can buy this game at any time and get the access immediately right up until 'release date' its not really going to do anything/split up the congestion. This system turns the 16th into the default release date as so far as server loads and the general player base go. You say 'companies' like this is industry norm, but pretty much every other triple A studio MMO utilizes Beta phases to stress test, not convoluted early access. This might be more akin to what you get with early access for a crowd funded Indie title... (Or maybe a triple A from a decade ago).