Are we going to get a word from SE for sitting in a 1 hour and 3 minute queue?

[Bourne_Endeavor]

Who were happily giving their $18 to go onto a server knowing that it was beyond capacity. The players aren't free from blame.

If they were beyond capacity, it's stupid to continuously allow people onto them. A company the size of Square Enix should be well aware of its limits. You cannot shift blame onto the players when it's still allowed. Square Enix did nothing to incentivize people go elsewhere until today. That has been the problem.