Are we going to get a word from SE for sitting in a 1 hour and 3 minute queue?

[Takamorisan]

http://na.finalfantasyxiv.com/lodest...221440dd7b8156

Everything could be prevented if they bothered to start a US East server along with the West one. They made a huge marketing for this game, of course the number of users would increase and what they expected that a single datacenter in friggin California would hold the demand from the entire American Continent?
This strikes on levels of being amateurish

[Vidu]

Everything could be prevented if they bothered to start a US East server along with the West one. They made a huge marketing for this game, of course the number of users would increase and what they expected that a single datacenter in friggin California would hold the demand from the entire American Continent?
This is strikes levels of being amateurish

No matter where they locate the servers, Balmung will always be to full, overcroweded and among the first ones suffering from lag and connection issues. Because its to freaking full and it doesnt matter wether its to full on the east cost, the west cost or deep within the south american dschungel.
I cant take complaints like this serious when they're coming from Balmung - you made your bed, now sleep in it.

[Takamorisan]

No matter where they locate the servers, Balmung will always be to full, overcroweded and among the first ones suffering from lag and connection issues. Because its to freaking full and it doesnt matter wether its to full on the east cost, the west cost or deep within the south american dschungel.
I cant take complaints like this serious when they're coming from Balmung - you made your bed, now sleep in it.

Having 2 data centers would split the community in US East and US West and the result would be Balmung population being controlled, at least some part of it. If you are expecting to increase the demand you have to build structure for it, business 101 stuff.

[MomomiMomi]

Having 2 data centers would split the community in US East and US West and the result would be Balmung population being controlled, at least some part of it. If you are expecting to increase the demand you have to build structure for it, business 101 stuff.

Wouldn't do much for Balmung. Plenty of people stay there despite being in Europe.

[Sayora]

Having 2 data centers would split the community in US East and US West and the result would be Balmung population being controlled, at least some part of it. If you are expecting to increase the demand you have to build structure for it, business 101 stuff.

They moved an entire datacenter to Europe, the NA servers to the opposite end of the continent, and there are STILL a lot of EU players on NA servers. This is the sorta thing that happens when you shove EU and NA servers into the same darn area for a couple of years. I live on the east coast and wouldn't move from this server if they put Primal back in Montreal because I've been here for awhile. The queues suck, but it's the megaserver and it was to be expected.

[delukard7]

No matter where they locate the servers, Balmung will always be to full, overcroweded and among the first ones suffering from lag and connection issues. Because its to freaking full and it doesnt matter wether its to full on the east cost, the west cost or deep within the south american dschungel.
I cant take complaints like this serious when they're coming from Balmung - you made your bed, now sleep in it.

zalera also suffers from this.
This comes from Square not wanting to do some hardware upgrades, like they did with Arr, Heavensward. etc etc.
One would expect they should have been prepared by now, after all it has been years since this game started.

[KisaiTenshi]

zalera also suffers from this.
This comes from Square not wanting to do some hardware upgrades, like they did with Arr, Heavensward. etc etc.
One would expect they should have been prepared by now, after all it has been years since this game started.

And what exactly gives you that idea?

The three nonsense things people spew at the beginning of all MMO releases/major updates:
"Gee (company), why don't you update your hardware"
"This game is poorly optimized, blah blah"
"Did they not QA this at all"

SE can not throw infinite money at hardware that is only going to be used for like two weeks. Get over it. It takes days to buy, build, test, and utilize additional servers. "open beta tests" is how they figure out how many servers they actually need.

If people are complaining about queues or crashes while connecting to any of the top 3 busy servers in a data center, that is on you, not the company. Talk to your community about moving off it.

I hate queues as much as the next person, but I would never leave the server I'm on, so I'll just put up with the queue, and the inability to get into the duty finder during a peak period. The Duty finder would crash after 20 seconds initially, then when It finally didn't do that, it took 50 minutes just to queue for Titan Hard. It wasn't a lack of people, no it was that SE kept taking the instance server down, so you'd be sitting in the DF queue and then the DF queue would crash and you'd be back to duty finder. But if you grabbed it right away it was instant. So this tells me that it simply can not spawn more instances for some reason, though I suspect it simply isn't able to spawn them fast enough given how many players accross the data center queue for the same instance at once.

From a IT point of view, you can't keep throwing hardware at a problem, eventually you either cap it at what the server can deal with, or you split the servers it talks to in half, thus making cross-realm play only available to half the servers.

[Bourne_Endeavor]

No matter where they locate the servers, Balmung will always be to full, overcroweded and among the first ones suffering from lag and connection issues. Because its to freaking full and it doesnt matter wether its to full on the east cost, the west cost or deep within the south american dschungel.
I cant take complaints like this serious when they're coming from Balmung - you made your bed, now sleep in it.

When it's Duty Finder repeated collapsing, that isn't a specific server issue. Furthermore, it's a bit much faulting players for choosing a popular server, especially if they had existing friends on it. I transferred over to Balmung two years ago because the friends who played invited me and it was the only RP server at the time. So... what bed did I make exactly? Balmung should have been closed ages ago. You don't fault the customers when you'll happily take their $18 and keep the server open until it's practically breaking.

Used to be on Balmung. Kept getting 20+ minute queues just logging in, wisened up, and bailed.

And moved to Primal, an entirely different datacenter with nowhere near the population of Aether. You aren't running into problems because your DF isn't pulling as many people.

[MomomiMomi]

You don't fault the customers when you'll happily take their $18 and keep the server open until it's practically breaking.

Who were happily giving their $18 to go onto a server knowing that it was beyond capacity. The players aren't free from blame.

[Bourne_Endeavor]

Who were happily giving their $18 to go onto a server knowing that it was beyond capacity. The players aren't free from blame.

If they were beyond capacity, it's stupid to continuously allow people onto them. A company the size of Square Enix should be well aware of its limits. You cannot shift blame onto the players when it's still allowed. Square Enix did nothing to incentivize people go elsewhere until today. That has been the problem.