Questions regarding Stormblood Pre-orders or Collector's Edition

[krumpwizard]

i did that and i also tried going to that page directly from the confirmation email that was sent to me, the problem im having is when i go to that page there is no code and there is no "unlock the activation key" button that the instructions say should be there. its just a page that says
Congratulations for your order.

Click the INSTRUCTIONS button for each product and read the installation guide carefully.
When applicable, use the DOWNLOAD button to download your product and click UNLOCK THE ACTIVATION KEY to obtain your activation key.

Note: As soon as you unlock the activation key, you lose your right for a refund.


FINAL FANTASY® XIV: STORMBLOOD™ [PC DOWNLOAD]

INSTRUCTIONS

then there is a black box that says instructions (which tell me nothing that the email itself didnt already explain) and nothing else.

thanks for the swift replies and trying to help me with this.