I think its more that people who chose to play healers want the focus of their gameplay to be on healing and not have it be something distracting that gets in the way of their mediocre dps rotation. The base mechanics and structure of healing in FF14 is broken and as a result your very likely to have exactly the same balance issues that happened in HW happen again. Frankly its a problem that healers have so much damn downtime, even on new content.
That is a design issue. Imagine if you only had 5 seconds in every 20 to actually dps a boss and the rest of the time you had to run backwards and forwards across a room clicking on the same two levers one after the other. That is basically what healing is becoming like. Its the reason I don't like the cleric stance removal. It at least created a sense of risk to going and running the levers(the couple of dps buttons you repetitively mash on as a healer). Now its just going to be completely monotonous when I don't actually have something to heal.
Also rubbish that DPS have two roles. They have a few utility skills that are sometimes used on the side of their actual job and most of those utilities that don't actually help with dps are not considered very valuable by most. Just look at Mantra, the strongest group healing buff a non healer could have and apparently not worth enough for people to count it as a utility when talking about MNK. I am lucky if I meet one SMN a month who actually remembers they have virus or Eye for an Eye and many BRDs don't bother to use their songs beyond Foes.
People play as healers because they want a different type of gameplay to being a dps, not because they want to be a low damage support dps. Yeah I get people get annoyed at healers who just stand there (I don't cause I would fall to sleep with nothing to do) but the flipside is they play healers to heal and if the game design isn't accommodating that then there is a question as to wether the game design is letting them down. Maybe a better question is why they have so little to heal in the first place that they spend so much time standing around.



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