Anyone having issues with the amazon codes?

[hiedra]

Just letting you guys know that you don't have to wait 48 hours to get your code.

I contacted customer support. The first person I talked to either didn't know what I was talking about or they're very slow at typing. They transferred me to another department after 40 minutes and the other employee gave me the code right away.

If you want to get it done quickly I recommend selecting the option to talk to someone from the game department. I selected the "promotion" option when contacting them and it didn't work.

[Marxam]

Just letting you guys know that you don't have to wait 48 hours to get your code.

I contacted customer support. The first person I talked to either didn't know what I was talking about or they're very slow at typing. They transferred me to another department after 40 minutes and the other employee gave me the code right away.

If you want to get it done quickly I recommend selecting the option to talk to someone from the game department. I selected the "promotion" option when contacting them and it didn't work.

I can tell you this much it doesn't work for ppl outside of US. I ordered neir automata from amazon.com on chrome, money already taken from my credit card and game is prepared for shipment (at time of posting) and still no code. I have a amazon.ca account but the email confirmation I got was from amazon.com. I'll give them a call after 48 hrs but SE really needs to fix their wording of the promo as it is false advertising. Very unprofessional.

Update: just got my codes like 5 mins ago and it was placed in the promotions folder. So it does wok for ppl in Canada though your code mileage might vary. I ordered on the April 27 and just got the codes today on April 30 long after 48 hrs.

[Stitches1974]

money already taken from my credit card and game is prepared for shipment (at time of posting) and still no code. I have a amazon.ca account but the email confirmation I got was from amazon.com. I'll give them a call after 48 hrs but SE really needs to fix their wording of the promo as it is false advertising. Very unprofessional.

Or you could actually read the promotion rules.

"Customers who pre-order digital or physical video games will receive their redemption codes once the game is live or ships."

"Any video game purchase of $19.99 or greater on Amazon.com will qualify you to receive an Amazon promotional code that will grant you three exclusive pieces of DLC for Final Fantasy XIV: Stormblood! Codes will be sent 48 hours after purchase."

[raela]

I can tell you this much it doesn't work for ppl outside of US. I ordered neir automata from amazon.com on chrome, money already taken from my credit card and game is prepared for shipment (at time of posting) and still no code. I have a amazon.ca account but the email confirmation I got was from amazon.com. I'll give them a call after 48 hrs but SE really needs to fix their wording of the promo as it is false advertising. Very unprofessional.

My friend from Mexico bought Nier off of amazon.com, shipped to his house, and did receive codes.

[Destinova]

Just letting you guys know that you don't have to wait 48 hours to get your code.

I contacted customer support. The first person I talked to either didn't know what I was talking about or they're very slow at typing. They transferred me to another department after 40 minutes and the other employee gave me the code right away.

If you want to get it done quickly I recommend selecting the option to talk to someone from the game department. I selected the "promotion" option when contacting them and it didn't work.

I used chat support and got mine in 5 minutes