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  1. #61
    Player
    Shougun's Avatar
    Join Date
    Jan 2012
    Location
    Ul'dah
    Posts
    9,431
    Character
    Wubrant Drakesbane
    World
    Balmung
    Main Class
    Fisher Lv 90
    Aww disappointed they didn't do the maid/butler thing again like they did for Japan. Hope they consider doing it in some other way.

    Anticpating the issues with EU, and the fact Japan could get the old codes again (but not NA, yet at least - could always be another thing) they should stop doing these region specific campaigns if they can't keep them consistent across the major playerbases that all shares the same living space lol, just a random imo (I understand if they can't do a campaign for that one person who lives on a remote flying volcano xD).
    (0)

  2. #62
    Player
    dotsforlife's Avatar
    Join Date
    Feb 2017
    Location
    Limsa
    Posts
    279
    Character
    Dippin' Dots
    World
    Leviathan
    Main Class
    Astrologian Lv 100
    Can confirm that contacting an Amazon rep (via phone or live chat) is the best way to go if you don't want to wait on the email (which in itself can take up to 3 business days). I waited about 5 minutes for a rep using live chat and within 3 minutes after being connected I had my promo code (which i confirmed worked through the redeem site before closing the chat).

    They'll just ask you for your order number.

    Can't wait to enjoy these once I'm off work. =D
    (0)
    "Had to be me. Someone else might have gotten it wrong." - Mordin Solus

  3. #63
    Player
    Averax's Avatar
    Join Date
    Mar 2015
    Posts
    2,446
    Character
    Ven Black
    World
    Coeurl
    Main Class
    Black Mage Lv 100
    Also waiting, bought a time code and it was eligible. I was able to redeem the time code, but have yet to recieve the DLC code.

    Not all was lost, i got my wild rose attire when i applied the time card.

    EDIT:

    Quote Originally Posted by dotsforlife View Post
    Can confirm that contacting an Amazon rep (via phone or live chat) is the best way to go if you don't want to wait on the email (which in itself can take up to 3 business days). I waited about 5 minutes for a rep using live chat and within 3 minutes after being connected I had my promo code (which i confirmed worked through the redeem site before closing the chat).

    They'll just ask you for your order number.

    Can't wait to enjoy these once I'm off work. =D
    Can confirm, this is the fastest way.
    (0)
    Last edited by Averax; 04-26-2017 at 12:09 AM.

  4. #64
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,707
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    Last time I jumped right on the promo and it got delayed while people who purchased later in the day got their codes near instantly with purchase. Going to wait a bit this round.
    (0)

  5. #65
    Player
    silverlunarfox's Avatar
    Join Date
    May 2015
    Location
    Shirogane
    Posts
    1,036
    Character
    Loki Lux
    World
    Lamia
    Main Class
    Gunbreaker Lv 80
    If you purchased something that was instant download/digital, just contact their chat team. It's what I did and I got the code immediately. hope this helps!
    (0)

  6. #66
    Player
    Reih's Avatar
    Join Date
    Oct 2013
    Posts
    142
    Character
    Dys Topia
    World
    Ragnarok
    Main Class
    Sage Lv 90
    Quote Originally Posted by Averax View Post
    Also waiting, bought a time code and it was eligible. I was able to redeem the time code, but have yet to recieve the DLC code.

    Not all was lost, i got my wild rose attire when i applied the time card.
    I did the same thing and then contacted Amazon through their chat support. They gave me my code within 5 minutes.
    (0)

  7. #67
    Player
    Kuroneko_Jutah's Avatar
    Join Date
    May 2015
    Location
    Gridania
    Posts
    149
    Character
    Kuroka Jyuuta
    World
    Balmung
    Main Class
    Dragoon Lv 60
    Can confirm, contacted their support team and received a code immediately. I've entered the code on the redemption website, and received the item codes/put them into Mog Station already and everything came up fine.
    (0)
    Expecting everybody to play the game the way you do is not a way to foster a pleasant experience for anybody.
    Words to live by.

  8. #68
    Player
    RayneLittlewinkle's Avatar
    Join Date
    Sep 2013
    Posts
    429
    Character
    Tesni Eiddwen
    World
    Balmung
    Main Class
    Scholar Lv 90
    Yeah contacting them Via chat seems to be a good option. Waited about two minutes for a rep and got my code in under a minute from them redeemed it and got send my codes from SE to register to my account
    (0)


    Server: Balmung/Gilgamesh // Name: Siena Vedana // Main Class: Scholar

    Signature made by Selli Noblesse <3 Thank you!

  9. #69
    Player
    Cylla's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    446
    Character
    Cylla Lightfall
    World
    Goblin
    Main Class
    Reaper Lv 90
    Bought a time card, got into support chat with a rep and was told, "Codes will be emailed to you within 48 hours." So I guess either wait it out or contact support again xD
    (0)
    "Everyone has something they hold dear, something they never want to lose. That's why they pretend. That's why they hide the truth. And that's why they lie."

  10. #70
    Player
    Felis's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    12,287
    Character
    Skadi Felis
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    Quote Originally Posted by Canadane View Post
    Trust me it works fine in Canada.
    Or so it did last time.
    I think she mean that it is not with Canada Amazon and that she have to import from US Amazon.
    (0)

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