


My bad for typing "7-11". A bit tired and didn't realise it might be a bit confusing, but I've removed that from my post now. But as Stitches1974 clarified, JP gets the maid/butler and the other things again.
Cookies.


No worries. Well at least we get the eastern attire and <3 the cloud mount <3

Thanks to those who suggested to talk to chat support.
Used a gift card my company gave me to get a psn card and didnt get a promo code email. Talked to support and they provided me the code.
Took a moment for the email with the mog station codes to come in but it worked. Didnt get the aetheryte tickets though - but no real big loss there tbh.


Only a small part of EU got Gamestop. UK had to collect 3 issues of a gaming magazine, then send in a selfie with the codes to get the rest of the reward. Some countries had a bar players needed to go to, and buy booze to get codes. Some got one piece of the promo and nothing more. France got a very short Amazon deal, that was really hush hush and barely anyone knew about it. Some countries which were promised to get the promo never did and SE basically said that they won't be getting it at all.


I feel well, it'd get me perma banned if I said it.
Contacted live chat. Did they give me code after confirming? NOPE! Just "Thank you for confirming. I have filled a form for you and our team will get back to you with the code."
Was it a digital non refundable item or was it something that needed to be shipped?
My conversation:
I bought a digital item and was supposed to get a redemtion code with the item I purchased, but have not received a redemption code for the FFXIV promotion.
06:36 AM PDT Anusha(Amazon): Hello, my name is Anusha. I'm here to help you today.
06:37 AM PDT Michael : Good morning!
06:37 AM PDT Anusha: Good morning!
I'm sorry to hear this from you.
Could you please help me with the order iD?
06:37 AM PDT Michael : ORDER # XXXXXX
06:38 AM PDT Anusha: Thank you for the details.
06:38 AM PDT Michael : You're welcome.
06:38 AM PDT Anusha: Just to confirm are you referring to promotional code?
06:38 AM PDT Michael : Yes, that is what I'm trying to get.
06:38 AM PDT Anusha: Okay. Thank you for the confirmation.
Allow me a moment while I can check for the promotional code for you.
06:39 AM PDT Michael : Thank you!
06:39 AM PDT Anusha: You're welcome.
06:41 AM PDT Anusha: Thank you for your time.
Here is your promotional code of the product XXXXXXX
06:41 AM PDT Michael : No problem and thank you very much!
06:41 AM PDT Anusha: You're welcome. Is there anything else I can help you with today?
06:41 AM PDT Michael : That was my only question.
06:41 AM PDT Anusha: I’m glad I could resolve this for you. Have a great day.
Last edited by Stitches1974; 04-25-2017 at 11:08 PM.


It was a $20 PSN digital.
https://www.amazon.com/gp/product/B0...e?ie=UTF8&th=1
I would try another rep and point them to my post/ chat log. Feel free to use it.It was a $20 PSN digital.
https://www.amazon.com/gp/product/B0...e?ie=UTF8&th=1
|
|
![]() |
![]() |
![]() |
|
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.

Reply With Quote


