Unable to Complete Version Check [30410][30607][10009][19900][12057]

[Delily]

Where is the client download? I can never find it.

[Synema]

My computer crashed while running the game. Upon trying to launch the game and logon again, I get this error.

I have cleared my cache, done what mitha suggested, rebooted, uninstalled, reinstalled, reset routers, just about everything I can think of. Nothing so far has worked.

Really frustrated, hope this can be fixed soon!

[nomnomnom]

My computer crashed while running the game. Upon trying to launch the game and logon again, I get this error.

I have cleared my cache, done what mitha suggested, rebooted, uninstalled, reinstalled, reset routers, just about everything I can think of. Nothing so far has worked.

Really frustrated, hope this can be fixed soon!

Try this if you are a mac user! this worked for me :3

1.Drag your FFXIV game app to app cleaner.
2.only select the folder with the address saying /Library/Application Support/FINAL FANTASY XIV/
3.DELETE
4.relaunch the app and it will start downloading after you are done with the SE agreements

Just use app cleaner and the folder will show up on the lists with the address "/Library/Application Support/FINAL FANTASY XIV/".

[nomnomnom]

Where is the client download? I can never find it.

http://support.na.square-enix.com/ff...G9Ll8347mvCz17

[stevezyholcomb]

Does running ffxiv normally push your mac into a kernal panic? I just started playing a few days ago and it's happened to mine a few times. I don't think it happened before the patch though. Just wondering if this is going to be a reoccurring thing.

[Delily]

Does running ffxiv normally push your mac into a kernal panic? I just started playing a few days ago and it's happened to mine a few times. I don't think it happened before the patch though. Just wondering if this is going to be a reoccurring thing.

Yes, this has happened a few times. You play for a bit and then the machine crashes and restarts.

[didilious]

Hey fellow Mac users,

Early is morning, I uninstalled and re-installed the game again (2nd time). This time, I completely removed the game with App Cleaner, I didn't remove the partial file like nomnomnom suggested above. Then I re-installed the game via SE store, where I purchased the game. The launcher was able to update everything and I am able to login again!

[Synema]

Try this if you are a mac user! this worked for me :3

1.Drag your FFXIV game app to app cleaner.
2.only select the folder with the address saying /Library/Application Support/FINAL FANTASY XIV/
3.DELETE
4.relaunch the app and it will start downloading after you are done with the SE agreements

Just use app cleaner and the folder will show up on the lists with the address "/Library/Application Support/FINAL FANTASY XIV/".

Currently doing this now and looks promising, sadly going to take hours to redownload all updates, but it's doing something so I feel better at least xD..

[Asunna]

SUCCESS!

Okay this fix is NOT for the weak of heart but it did fix the problem for me. DO NOT TRY THIS if you aren't sure what I'm talking about or what I'm doing here. This is NOT a quick fix. This is very much the definition of a LONG fix. This is a "I'm desperate" fix. This is a POWER USER solution, not an everyday user solution. Also... this is a Mac OS X client fix... not a Windows or PS4 client fix, sorry guys. Do not use this solution if you are pregnant or may become pregnant. Do not use this solution if your arm smells like your mother. Do not use this solution standing on your head. blah blah blah blah blah you get the picture...

One more warning: You WILL lose all your GUI settings.

Here's what I did:

1. Using the unix command line under Mac OS X, under the //Applications folder, I did a 'sudo rm -rf "FINAL FANTASY XIV.app" '
2. Using the unix command line under Mac OS X, under the //Users/<yourusername>/Library/Application Support/ folder and did a 'sudo rm -rf "FINAL FANTASY XIV" '
3. Reinstalled the game from the original .dmg file
4. Login worked normally.

My best guess is that there is something in the preferences files the came caches under the application support folder that says where the launcher gets it's patch data from and it's pointed to the wrong place. Perhaps a URL that DNS hasn't updated. Perhaps a cache purge of some kind might fix this? Don't know, but this worked for me.

I need you to explain to me what you did. Did you mainly just delete that Application folder? If yes, I've done that and it didn't work.

[Asunna]

Try this if you are a mac user! this worked for me :3

1.Drag your FFXIV game app to app cleaner.
2.only select the folder with the address saying /Library/Application Support/FINAL FANTASY XIV/
3.DELETE
4.relaunch the app and it will start downloading after you are done with the SE agreements

Just use app cleaner and the folder will show up on the lists with the address "/Library/Application Support/FINAL FANTASY XIV/".

Tried this 4 times and it didn't work.