Unable to Complete Version Check [30410][30607][10009][19900][12057]

[Synema]

My computer crashed while running the game. Upon trying to launch the game and logon again, I get this error.

I have cleared my cache, done what mitha suggested, rebooted, uninstalled, reinstalled, reset routers, just about everything I can think of. Nothing so far has worked.

Really frustrated, hope this can be fixed soon!

[nomnomnom]

My computer crashed while running the game. Upon trying to launch the game and logon again, I get this error.

I have cleared my cache, done what mitha suggested, rebooted, uninstalled, reinstalled, reset routers, just about everything I can think of. Nothing so far has worked.

Really frustrated, hope this can be fixed soon!

Try this if you are a mac user! this worked for me :3

1.Drag your FFXIV game app to app cleaner.
2.only select the folder with the address saying /Library/Application Support/FINAL FANTASY XIV/
3.DELETE
4.relaunch the app and it will start downloading after you are done with the SE agreements

Just use app cleaner and the folder will show up on the lists with the address "/Library/Application Support/FINAL FANTASY XIV/".

[Synema]

Try this if you are a mac user! this worked for me :3

1.Drag your FFXIV game app to app cleaner.
2.only select the folder with the address saying /Library/Application Support/FINAL FANTASY XIV/
3.DELETE
4.relaunch the app and it will start downloading after you are done with the SE agreements

Just use app cleaner and the folder will show up on the lists with the address "/Library/Application Support/FINAL FANTASY XIV/".

Currently doing this now and looks promising, sadly going to take hours to redownload all updates, but it's doing something so I feel better at least xD..

[Asunna]

Try this if you are a mac user! this worked for me :3

1.Drag your FFXIV game app to app cleaner.
2.only select the folder with the address saying /Library/Application Support/FINAL FANTASY XIV/
3.DELETE
4.relaunch the app and it will start downloading after you are done with the SE agreements

Just use app cleaner and the folder will show up on the lists with the address "/Library/Application Support/FINAL FANTASY XIV/".

Tried this 4 times and it didn't work.

[Delily]

I managed to resolve this issue. The underlying cause is that FFXIV's boot configuration becomes corrupted and needs to be rebuilt. What I did was to open a terminal window, type in "sudo rm -rf ~/Library/Application\ Support/Final\ Fantasy\ XIV", and the relaunch the game. This removes the local boot configuration and forces the launcher to rebuild it. This has the unfortunate side effect of removing your hot bars and GUI settings, so I recommend you export those first. I don't have a fix for the kernel panics and subsequent restart, but I think it's related to the DirectX issues the Windows client is experiencing.

One important thing to note is that the path is ~/Library and NOT /Library. I don't think FFXIV writes to the root library folder.

[Asunna]

I managed to resolve this issue. The underlying cause is that FFXIV's boot configuration becomes corrupted and needs to be rebuilt. What I did was to open a terminal window, type in "sudo rm -rf ~/Library/Application\ Support/Final\ Fantasy\ XIV", and the relaunch the game. This removes the local boot configuration and forces the launcher to rebuild it. This has the unfortunate side effect of removing your hot bars and GUI settings, so I recommend you export those first. I don't have a fix for the kernel panics and subsequent restart, but I think it's related to the DirectX issues the Windows client is experiencing.

One important thing to note is that the path is ~/Library and NOT /Library. I don't think FFXIV writes to the root library folder.

Sigh.. I was slightly excited to see that someone came up with another idea. This didn't work for me. It's exactly the same as deleting the application folder..(which doesn't work either). I'm still getting the same problem.

[Delily]

Are you get the same error codes?