To the guy questioning whether help has been offered
Or not:

I have tried that many times and in 95% of cases my offer to help
has been met with silence or attitude.
("Hey ast I noticed you haven't been playing any cards.
May I ask why?" -"they arent needed.I play how I want").
It is quite discouraging tbh. In many cases, at least on EU servers,
it's probably because of the language barrier.