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  1. #21
    Player
    tymora's Avatar
    Join Date
    Mar 2011
    Posts
    1,724
    Character
    Tymora Estrellauta
    World
    Balmung
    Main Class
    Thaumaturge Lv 90
    Problem with a spherical planet.
    (4)

  2. #22
    Player dragorian's Avatar
    Join Date
    Jun 2012
    Posts
    388
    Character
    Blueberry Haze
    World
    Siren
    Main Class
    Conjurer Lv 70
    Here we go another thread about change maintenance times in case anyone who have not noticed they have been rotating them
    (1)

  3. #23
    Player
    Yudzster's Avatar
    Join Date
    Jul 2016
    Posts
    118
    Character
    Elthia Felice
    World
    Tonberry
    Main Class
    Samurai Lv 80
    go live in a flat earth somewhere out there
    (0)

  4. #24
    Player Vhailor's Avatar
    Join Date
    Feb 2012
    Posts
    761
    Character
    Deionarra Eidolon
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Rekujin View Post
    Maintenance is always 7pm til late, this cuts right through Oceanic prime time for both Australia and New Zealand. I'm sick and tired of coming home from work and unable to play every 2-3 days because there's maintenance.
    As someone living in the states, and not as affected, I sympathize with your plight. Personally I think they should stage update times on a data centre basis, rather than take the whole globe down at the same time. There's no reason why they can't stagger the maintenance windows so that servers based in Japan, the US, and Europe, all have different downtimes.

    I also think that they need to make more of an effort at reducing the amount of required maintenance, or standardize the time-frame to an extent. If they set aside, say, one Wednesday night (data centre time) every week or two for maintenance, at least it's something people can plan around. This random sort of ad-hoc crap that inevitably crops up in and around every patch cycle is far more disruptive than routine downtime would be.

    Finally, they also need to make more of an effort to avoid maintenance that appears to arise from incompetence. For example, after 3.5 was released, the Aether data centre was taken offline twice in three nights for maintenance on the same problem. They need to avoid crap like that; fix it properly the first time, and keep it down until you do. It's what we're paying them for. This latest maintenance window also suffers from a similar sort of problem; the justification is that the maintenance is to accompany implementation of "Custom Deliveries" for DoH / DoL classes. Why in the hell wasn't this done during the scheduled maintenance window for 3.55a two nights ago? A maintenance window that finished early, might I add?

    TL; DR - Maintenance happens, and nobody can fault SE for needing to take the servers offline now and again. They're generating a lot of self-inflicted wounds, though. Stagger the maintenance windows based on data centre local time, to help resolve the OP's concern. Push ALL of a patch during the scheduled patch maintenance, rather than leaving a couple components out so you can schedule maintenance again 48 hours later. Make sure when you have to take servers offline due to a technical problem, you actually fix it. Communicate with the community, and give us some detail, when these basic standards can't be met - so that we don't just feel ignored or slighted.
    (1)

  5. #25
    Player
    JunseiKei's Avatar
    Join Date
    Sep 2013
    Location
    The Mist, Ward 9, Plot 2
    Posts
    1,800
    Character
    Xoria Tepes
    World
    Cactuar
    Main Class
    White Mage Lv 90
    Can tell those who don't understand games and fixes aren't as easy as they imagine.

    Also, the new NPC adds in an additional way for scripts. Considering Thursday is script reset, makes no sense to start the quest after patch. It gives people who were able to play an additional 3 days to essentially get a week in before others. This maintenance could be seen coming a mile away.
    (0)
    9.23.2019 [11:15 p.m.]Total Play Time: 1552 days, 0 hours, 0 minutes - You'll be hard-pressed to find a more cynical person than me.
    Quote Originally Posted by Odstarva View Post
    You people are never happy.
    [...] You complain and complain and complain.

  6. #26
    Player
    SmallHobbit's Avatar
    Join Date
    Dec 2014
    Posts
    602
    Character
    Small Hobbit
    World
    Odin
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Rekujin View Post
    I'm sick and tired of coming home from work and unable to play every 2-3 days because there's maintenance.
    go outside and enjoy the important things in life, watch sunset, fight with a kangaroo or cuddle with a wombat while maintrance time.

    regards hobbit
    (0)

  7. #27
    Player
    Spawnie's Avatar
    Join Date
    Aug 2013
    Location
    queensland
    Posts
    2,207
    Character
    Spawnie Lionheart
    World
    Odin
    Main Class
    Bard Lv 80
    Im australian an honestly i have no problem what so ever with the maintenance times... its for a couple hours only not the end of the world.. go watch a movie or go outside not a big deal imo
    (1)

  8. #28
    Player
    StrategistShiroe's Avatar
    Join Date
    May 2016
    Location
    Canada
    Posts
    26
    Character
    Shiroe Shigane
    World
    Sargatanas
    Main Class
    White Mage Lv 70
    Quote Originally Posted by Rekujin View Post
    3AM-7AM PST makes a lot more sense for many good reasons.

    1. US players are sleeping (well, most of them)
    2. NZ players are getting ready to sleep (3AM PST is 12AM NZT)
    3. EU players are mostly at work or school (12PM GMT)
    1. 3AM PST - 7AM PST is 6AM - 10AM EST(GMT-5). People getting home from night shift/up early before work/school, EU players in NA Data Centers.
    2. 3AM PST - 7AM PST is 12AM - 4AM NZT(GMT+13). Your downtime.
    3. 3AM PST - 7AM PST is 11AM - 3PM GMT. Lunch Breaks & School letting out possibly.
    4. 3AM PST - 7AM PST is 8PM - 12AM JST(GMT+9) Cuts into their prime time.

    Personally current maintenance times work perfect for me as I get home and servers have been up for an hour or maintenance extended that hour.
    The world doesn't run on just your time. There are shifts other than Mon-Fri 8 - 5. Also have others have said, their maintenance windows now are their NORMAL working hours. No overtime, no missing dinner with families, etc. Finally, current maintenance windows don't eat into daily reset. Meaning people can finish up after maintenance and before reset.
    (0)
    Last edited by StrategistShiroe; 03-02-2017 at 05:35 PM. Reason: Char limit

  9. #29
    Player
    Rekujin's Avatar
    Join Date
    Jan 2015
    Posts
    151
    Character
    Rekuja Azalon
    World
    Ravana
    Main Class
    Bard Lv 100
    Quote Originally Posted by dragorian View Post
    Here we go another thread about change maintenance times in case anyone who have not noticed they have been rotating them
    I don't recall them rotating it? it's always been 7pm NZ time, right through to 11pm.

    Quote Originally Posted by Spawnie View Post
    Im australian an honestly i have no problem what so ever with the maintenance times... its for a couple hours only not the end of the world.. go watch a movie or go outside not a big deal imo
    Well, those couple of hours turn into a whole day of no FFXIV because I come home from work, servers are offline... then I have to sleep as I have work the next day, meaning I've missed an entire day of my subscription unable to play what I'm paying for?

    It's fine, I'll get over it... there's always going to be 1 region that gets hit the worst, I just wish they would rotate the hours every week so it's not always NZ players suffering through prime time and unable to play after work and have to wait until the next day.
    (0)
    Last edited by Rekujin; 03-09-2017 at 09:37 AM.
    Rekuja Azalon

  10. #30
    Player
    Stanazolol's Avatar
    Join Date
    Feb 2017
    Posts
    75
    Character
    Legit Stanazolol
    World
    Leviathan
    Main Class
    Warrior Lv 90
    Does anyone actually care about Oceania?


    J/K...kinda.
    (1)

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