Had to cancel ceremony of eternal bond... Did I lose $20?

[Magic-Mal]

As someone who already has all the Platinum benefits, I believe that all of the items of the entire wedding should be available from the beginning, and the ceremony itself should be the only thing you wait for. Square Enix is basically stealing money from people when this garbage happens, and that is immoral. If I spend money on an item, I deserve the damn item.

Then people wouldn't marry because they get everything before the wedding, making the wedding pointless. Why do the ceremony when you can just get your clothes, mount, ring, and call it a day?

[NessaWyvern]

Then people wouldn't marry because they get everything before the wedding, making the wedding pointless. Why do the ceremony when you can just get your clothes, mount, ring, and call it a day?

:I Because it's a fun event to celebrate with your loved one and friends.

[Atoli]

I'm really sick of all these demands for SE to fix problems that are entirely the players' fault.

Well, it's a fact he paid SE $20 to give him something and he got (close to) nothing.
If I book all kinds of things for my rl wedding and my future husband bails on me, the dress creators, catering, wedding hall and cake bakery don't all cancel their services and keep my money.
I still get everything I paid for unless I MYSELF cancel the order. But in FFXIV, you pay for the wedding and when your partner runs away, everything is lost.

Also...it's an online game. Unless you marry your real life SO, there is no way to make sure that your partner doesn't bail on you, even if you've been friends for years.
It is not someone's "fault" they picked the wrong person. And even if you want to do it with your partner from rl, that relationship may break as well. It's something you have literally no control over, not a "fault", okay?
It's simple, really. You pay for a service that SE is not providing if your partner leaves. So yes, that is something they should "fix", because a business that doesn't do their job after you pay them is bad.

I'd understand your complaint if this was something like "Booho, I want an ingame item but my party members suck too much so give it to me in another way..!"
But the moment real money is involved, it's entirely different. It's an additional service you don't get despite having paid REAL money for it. That's unacceptable.

[Magic-Mal]

:I Because it's a fun event to celebrate with your loved one and friends.

Part of the ceremony includes those same items...

Putting the rings on your fingers, getting bonded for real. Walking off with your partner on the chocobo.

It wouldn't make sense to have all the marriage stuff, if you're not married.

.

At most SE can give a refund but I believe somewhere it says asking for a refund can cause a ban? Or something..

Asking for full service if someone bails would be terrible. Because it would be horribly abused. People would start the quest and "split" then cry to SE for free stuff. Unacceptable.

[Rennies]

Then people wouldn't marry because they get everything before the wedding, making the wedding pointless. Why do the ceremony when you can just get your clothes, mount, ring, and call it a day?

I fail to see a real argument here. If people want to go through the ceremony, they will. If they just want the items, which they have PAID for, with REAL money, they should RECEIVE those items.

[Magic-Mal]

I fail to see a real argument here. If people want to go through the ceremony, they will. If they just want the items, which they have PAID for, with REAL money, they should RECEIVE those items.

Then instead there should be a separate package for just the items. Don't forget the ceremony itself is a part of that money. Not just the items.

You didn't pay for the items you paid for a ceremony that gives you the items. You shouldn't get the items if you didn't do the ceremony. At most you should just get a refund.

If you pay for an event that gives prizes and food, then last minute you cancel, you don't get the prizes and food mailed to you. You get a refund.

[Enur]

How bout instead of making all the items availabel immediatly, or having to wait til after the ceremony.

What if you got a box when purchasing, that would only open after the ceremony had taken place?

This would mean you get what you pay for, but not until the right time.

[Rennies]

I'm more than a little miffed at this situation because one of my FC members had a similar situation- he bought platinum wedding rings more than 6 months ago, and the plan was going swimmingly until the guy he was EBing overslept. Yep. So he wasted 40$ with no compensation and square Enix refused to assist him.

You can say "Oh, just pick wisely" but it really means nothing. I can fool thousands of players into buying rings to EB me easily, and then refuse to go to the wedding each time. Square Enix should not just get away with betraying the customer when this happens.

[RosaLunaCelestia]

Sad situation

[Rennies]

How bout instead of making all the items availabel immediatly, or having to wait til after the ceremony.

What if you got a box when purchasing, that would only open after the ceremony had taken place?

This would mean you get what you pay for, but not until the right time.

Only if it sticks to the original date of the ceremony. If it requires the ceremony to take place, nothing is solved by such a change.