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  1. #1
    Player
    AchilliesFroste's Avatar
    Join Date
    Oct 2016
    Posts
    1
    Character
    Achillies Froste
    World
    Balmung
    Main Class
    Pugilist Lv 60
    All you people that are talking about just moving Data Center's are missing the point. Who the hell cares if you can't get to your static tonight, good chance at least half of your static isn't making it tonight. Also, WTFast doesn't help the console player base. This is Final Fantasy 14. Not Archeage, not TERA. This is a REQUIRED subscription game, it's not "Oh, I paid for benefits so a few days won't hurt." This is, "Server's aren't working, I'm not receiving the service I'm paying for."

    Our Sub-Timers are ticking away as at least 25% of the player base can't log in, myself included. I'll be expecting some form of compensation for not being able to play the game that cost's money to play every month.
    (0)

  2. #2
    Player
    ReplicaX's Avatar
    Join Date
    Mar 2012
    Location
    Gridania
    Posts
    1,020
    Character
    Methos Ranperre
    World
    Jenova
    Main Class
    Ninja Lv 70
    Quote Originally Posted by AchilliesFroste View Post
    Our Sub-Timers are ticking away as at least 25% of the player base can't log in, myself included. I'll be expecting some form of compensation for not being able to play the game that cost's money to play every month.
    Good luck having Level 3 compensate your loss.
    (0)

  3. #3
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Quote Originally Posted by AchilliesFroste View Post
    I'll be expecting some form of compensation for not being able to play the game that cost's money to play every month.
    From the User Agreement you agreed to:

    5. INTERRUPTION TO THE SERVICE

    From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.
    (3)

  4. #4
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by worldofneil View Post
    From the User Agreement you agreed to:
    User agreement not withstanding. It is *NOT* in SE's business interests to have 25+% of the NA customer base of FFXIV locked out and mad at SE.
    (3)

  5. #5
    Player
    Chadamius's Avatar
    Join Date
    Oct 2016
    Posts
    12
    Character
    Aurelius Nixx
    World
    Famfrit
    Main Class
    Lancer Lv 59

    ISP

    Found this information on LEVEL 3 outage map ---

    http://downdetector.com/status/level3

    -----------
    Bob Wells
    I am at the Empire Central Colo now. All of our services are offline, three different data circuits. The are telling me a ring is down and they are working on it now.
    -----------
    Sean Seago
    A ring...ROFL. It's most of the globe.
    ------------------
    Glen Grayban · University of Houston-Clear Lake
    Any Update Bob?
    -------------------
    Bob Wells
    I got tired of waiting and left at 12:45. Just called because they never emailed me a ticket number or status updates. Of course they have no ticket opened, and no updates. The level 3 techs haven't been back in the data center since I first arrived. So, standard level 3 response to the incident basically.
    -------------------------
    Bob Wells
    Just got an email update: 10/27/2016 17:55:40 GMT - Field Services have arrived on site and have shot the fiber. A fault condition has been located 4.1 miles from the testing site. The Outside Plant team has been engaged to assist with the investigations.

    10/27/2016 17:33:37 GMT - The ATS team has isolated a possible fiber cut or faulty amplifier in the Level 3 network. Level 3 Field Services are en route to investigate further. The estimated time of arrival is 17:45 GMT.

    10/27/2016 16:54:04 GMT - A suspected fiber cut in Houston, TX is impacting IP and Unprotected Transport services. The Transport NOC has engaged Level 3 Field Services and the Level 3 Advanced Technical Support (ATS) team to assist with the investigations. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve.
    -------------------------
    Bob Wells
    *** CASCADED EXTERNAL NOTES 27-Oct-2016 18:52:18 GMT From CASE: xxxxxxxx - Event
    Field Services and the Outside Plant team continue troubleshooting to further isolate the fault condition. The estimated time to repair is not yet known
    (2)

  6. #6
    Player
    StouterTaru's Avatar
    Join Date
    Sep 2013
    Posts
    3,460
    Character
    Stouter Taru
    World
    Exodus
    Main Class
    Thaumaturge Lv 100
    Quote Originally Posted by AchilliesFroste View Post
    Also, WTFast doesn't help the console player base
    It takes some work, but can be done if you have a PC with a small hardware purchase. Basically you set up the VPN service on the PC, and install a 2nd network card on the PC to share the connection with the PS3/4
    (0)

  7. #7
    Player
    gothickitty83's Avatar
    Join Date
    Apr 2016
    Posts
    26
    Character
    Gothic Kitty
    World
    Leviathan
    Main Class
    Conjurer Lv 60
    how do i share my laptop to my ps4 if i download Wtfast? and how can WTFast work on ps4? i mean ....download from my laptop to ps4? or what?
    (0)

  8. #8
    Player
    StouterTaru's Avatar
    Join Date
    Sep 2013
    Posts
    3,460
    Character
    Stouter Taru
    World
    Exodus
    Main Class
    Thaumaturge Lv 100
    Quote Originally Posted by gothickitty83 View Post
    how do i share my laptop to my ps4 if i download Wtfast? and how can WTFast work on ps4? i mean ....download from my laptop to ps4? or what?
    My most recent gaming console is a N64, so I'm not sure how much you can setup inside a PS4. I do have a PC connected to a cable modem via wired network card, and a wireless network card in my PC turning it into a WiFi hotspot, and you can use a similar setup to connect your PS4 to a VPN.

    If your laptop has a RJ45 port and a wireless card, and allows you to use both at the same time, it's fairly simple to set up connection sharing and make your PS4 connection run through your laptop. If not, you can just hook up a cheap USB network card. If you use a wire from the laptop to your PS4, your laptop's network card needs to support Auto MDIX, or you will need to use a crossover cable instead of a normal network cable.

    Once you have the connection shared, you set up the shared connection to use the VPN.

    There are several guides around the internet, PS4 forums and reddit have some people that can help you out. Also, a search for "PS4 VPN" can give you some idea of what's out there.
    (0)

  9. #9
    Player
    gothickitty83's Avatar
    Join Date
    Apr 2016
    Posts
    26
    Character
    Gothic Kitty
    World
    Leviathan
    Main Class
    Conjurer Lv 60
    levi server and still cant get in
    (0)