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  1. 10-27-2016 07:47 PM #1
    Geist
    Player
    Geist's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa (1.0) Ul'dah (ARR)
    Posts
    130
    Character
    Geist Geiser
    World
    Ragnarok
    Main Class
    Paladin Lv 70
    Quote Originally Posted by AUNick View Post
    Or any other world for that matter. This is my prime playing time at the moment because I am out of work with an injury, and I was in a group running PotD before I got kicked. Why hasn't there been any announcement on the issue, or at least some statement about your company being aware of it and are trying to fix it. I just started playing a few months ago and have never had any issues like this, but this is not what I spend 15$ a month on. I'm perfectly okay with there being a problem, but we need a response of some kind to let us know someone is aware of this at least. Thank you.
    It looks like a routing issue, and most likely problems with the segments handled by Level3, as others have pointed out.
    This affects nodes such as Aether and Primal, where Excalibur is based - I just checked because my main's there, too, and being from Italy I can confirm that the path from Europe to those servers is on the fritz for us, too.
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  2. 10-27-2016 08:45 PM #2
    AUNick
    Player
    AUNick's Avatar
    Join Date
    Oct 2016
    Posts
    5
    Character
    Aeydan Aurora
    World
    Excalibur
    Main Class
    White Mage Lv 60
    Quote Originally Posted by Geist View Post
    It looks like a routing issue, and most likely problems with the segments handled by Level3, as others have pointed out.
    This affects nodes such as Aether and Primal, where Excalibur is based - I just checked because my main's there, too, and being from Italy I can confirm that the path from Europe to those servers is on the fritz for us, too.
    Thank you for responding, I had read some of that in another thread, I'm just baffled we still haven't heard anything yet, it's been more than 7+ hours for me now. Hopefully they are aware and working on it and we can get back on soon. Morning crowd in the U.S. will be up and ready soon if they aren't already as well.

    I can get to my character screen no issue whatsoever, just getting the error codes after 15 seconds of trying to log in, and it goes back and forth as far as it saying Excellent or Poor connection to the server. Like I stated, I've only been playing for a few months, but I've never had any issues like this one.

    Good luck to all, and hopefully we're all able to play very soon!
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