Lag Issue - ISP or Hardware?

[Violin]

I've actually unsubbed from this game due to the third tier issues I've been getting. From my location I've been experiencing issues with major packet loss and due to my location applications such as wtfast don't work. I've tried locations all over the US, UK, and Canada to try and route myself around the bad hops and nothing has worked. I've done everything within my power, changed my dns, reset my modem and routers, tried wireless and ethernet, kept up on outage issues with my isp and even asked them to try and reroute me. My issue started a week before patch and has continued since then. I cannot participate in raids, I can't even do soph ex. I've had to switch my main class to something that was more forgiving for packet loss just to do roulettes.

As much as I love this game I've been hamstrung by the fact that now I cannot participate in end game. It's not even worth the sub anymore to just log in, cap out, and go find something else to do.

[TorieBear]

Just wondering if anyone had any idea cause I saw the beginning post and seems the base issue is exactly what I am having as well. I do not know what I can possibly do. I've gone after my ISP but they even sent out a tech guy and says that there isn't any problems on their end. *Sighs*

[Frowny]

Just wondering if anyone had any idea cause I saw the beginning post and seems the base issue is exactly what I am having as well. I do not know what I can possibly do. I've gone after my ISP but they even sent out a tech guy and says that there isn't any problems on their end. *Sighs*

The issue is far above that tech's level. And the issues is out of SE's hands. They only process the data coming in, your ISP and peering agreements they have are the issue usually.