Lag Issue - ISP or Hardware?

[TorieBear]

Just wondering if anyone had any idea cause I saw the beginning post and seems the base issue is exactly what I am having as well. I do not know what I can possibly do. I've gone after my ISP but they even sent out a tech guy and says that there isn't any problems on their end. *Sighs*

[Raist]

yeah.. need to get away from those congested level3 nodes. Been buggered up for a while now...not just an issue in the scope of XIV either. You can find their hops in reports for WoW, GW2, LoL... The car2 addresses are frequent offenders, but lately we've been seeing a lot of reports of issues between Verizon/alter.net and Level3 in various areas---not just NY and Canada, but also out on the west coast and southern midwest as well.

They have the capability to move users to TATA or Cogent in those troubled areas (Time Warner moves me around at least once or twice a month trying to avoid issues)...they just refuse to do what is best for their customers.

The really odd thing too is that Verizon's alter.net/UUNET group (AS701) peers with Ormuco....and yet they are still switching you off to Level3 to get from Washington, DC to Montreal. That division originated in/around Virginia decades ago, and has very established routes through the north east corridors.

http://www.nthelp.com/images/uunet.pdf


Although...the way mergers/acquisitions go these days, some of those lines could have gotten absorbed by Level3 somewhere along the line, which might explain why so many Verizon customers wind up on them. It's just plain weird though. It isn't a new problem...they've seen the warning signs for nigh on 2 decades now, and there have been multiple filings with the FCC over it since the turn of the century. And yet, even after the Netflix debacle where Verizon got caught red-handed deliberately choking connectivity to it's competitors (and let's not forget the recent Time Warner merger debates)....these ISP's just continue to neglect and abuse customers.

[Tizerak]

yeah.. need to get away from those congested level3 nodes. Been buggered up for a while now...not just an issue in the scope of XIV either. You can find their hops in reports for WoW, GW2, LoL... The car2 addresses are frequent offenders, but lately we've been seeing a lot of reports of issues between Verizon/alter.net and Level3 in various areas---not just NY and Canada, but also out on the west coast and southern midwest as well.

They have the capability to move users to TATA or Cogent in those troubled areas (Time Warner moves me around at least once or twice a month trying to avoid issues)...they just refuse to do what is best for their customers.

The really odd thing too is that Verizon's alter.net/UUNET group (AS701) peers with Ormuco....and yet they are still switching you off to Level3 to get from Washington, DC to Montreal. That division originated in/around Virginia decades ago, and has very established routes through the north east corridors.

http://www.nthelp.com/images/uunet.pdf


Although...the way mergers/acquisitions go these days, some of those lines could have gotten absorbed by Level3 somewhere along the line, which might explain why so many Verizon customers wind up on them. It's just plain weird though. It isn't a new problem...they've seen the warning signs for nigh on 2 decades now, and there have been multiple filings with the FCC over it since the turn of the century. And yet, even after the Netflix debacle where Verizon got caught red-handed deliberately choking connectivity to it's competitors (and let's not forget the recent Time Warner merger debates)....these ISP's just continue to neglect and abuse customers.

I've been trying WTFast (unpaid for the moment) and picking different servers not on the east coast, such as Chicago, a Canada server, I tried south on a Georgia server. It seems to help some, but not enough. If I do call/online chat with Verizon (although I'm still worried about the physical state of the installation, 10 hours for the guy to install it and the way the fiber looks just bugs me) what would be the best way to attack them to get some improvement out of my service? Keeping in mind I do live in an apartment complex.

@Tiz, pingzapper free version disconnects you after 30m.

Want the 90k errors to stop(which is a disconnected from server error) you need to fork out money.

No, it disconnects way before that and repeatedly within a several minute time frame.

[Nadirah]

@Tiz, pingzapper free version disconnects you after 30m.

Want the 90k errors to stop(which is a disconnected from server error) you need to fork out money.

[VraeliaValkyria]

This is all utter garbage. Sorry to say. I had shitty internet before I moved (Cincinnati Bell). Now I moved with 144 mbps / 50-60 frame rate within game (TimeWarner Cable). It was going very well up until yesterday/tonight. (I highly doubt within a couple of weeks, the internet has gone bad) It is not our problem. But the server's and therefore SE's. We hadn't had a weekly maintenance for a while now. I'm not sure if that is the case to actually help things not be so laggy. But things posted in this thread is stupid. lol Only thing that makes sense is packet loss. Which could be viable.

Also, to add onto the lag issue, I am still having problems where the game freezes at times when I teleport. This issue needs to be fixed as well. Not only lag.

Others had this issue as well when I was in Duty Roulette: Main Scenario just a bit ago. It isn't just me.

[Raist]

Confirmed issues with TATA routing the last few days through regions on the east coast and through/around Toronto. There were also reports of issues for xo.net out west. Lots of reports for connectivity/stability issues on Time Warner's forums as well for a while now. There are known issues amongst the ISP's that negotiate the routes we are assigned---basically out of SE's sphere of influence.

So no...it isn't "utter garbage". It is a real, well documented problem. There are even filings with the FCC about it.

Oh, and your bandwidth plan has virtually nothing to do with it. The game generally doesn't even need 1mbit of bandwidth to run smoothly. Watch your S/R numbers ingame---that is bytesper second. Multiply it by 8 for the bits.

[VraeliaValkyria]

I see. There has been confirmed issues with TWC? I don't know their forum link, so I can't check. All I know is the experience I am having. My apologies, Raist.

[Raist]

https://downdetector.com/status/time-warner-cable

Take a look at the outage map there. That page links to some TWC Social media and their main site (the logo is a clickable link--should be the same site your bill points you to). The forums are linked on their website as well as their social media pages.

The issues in a lot of those regions on the map will also show up with other services tracked at downdetector.com (can check them out on their Companies page...links to sites for other regions are at the bottom of the page for those not in North America). A lot of it comes from regionally congested/stalling segments...often tied into the peering partner being used to connect the TWC networks to the ISP at the other end of the session. So it may not technically be an issue with TWC (though, sometimes it is an issue at their exchange to a peer), but more an issue with connections to/through the ISP they partner with to get you where you want to go...companies like Level3, TATA, Cogent, xo.net, alter.net/Verizon, etc..

All of this is set up and managed by your ISP to provide you connectivity across the World Wide Web (almost 400k networks in the ARIN database, and that is only ONE of many registries). SE has nothing to do with your ISP's routing policies, nor the details of your ISP's peering arrangements.

[ReikonSaisei]

I've been having major lag issues since 3.25. At first I thought it might have been my end but it's not. I have hardbooted my modem/router about 5 times each -- most definitely isn't my end. I even went to XIV facebook groups to ask other players if they are experiencing the same lag problems. I was relieved to discover I am not the only one. This lag issue is continuous every few seconds. I start fighting a monster and use one of my abilities... the ability icon on my hotbar greys out and you see the cooldown timer initated.. the animation of my character begins for that ability. Then suddenly, everything stops. My characters stops the animation and the hotbar icon is instantly ready for use again. It's as though the system never registered me using it. Does not matter which job I use, it's always happening.

Here's one example... using ninja, I would either go Ten -> Chi or Chi -> Ten followed by Ninjutsu. This should result in either Raiton or Katon, depending on order of use. However, I would end up with Fuma Shuriken instead because the system didn't register one of my ability uses, messing up the entire chain even though all abilities are on cooldown. Sometimes I have to mash the same button about 5 times ensure it gets used.

Here is the link to the facebook posting I had going... hopefully it works to read without having to be in the group... https://www.facebook.com/groups/6572...78317068849724

[Pyrocidic]

I've been having major lag issues since 3.25. At first I thought it might have been my end but it's not. I have hardbooted my modem/router about 5 times each -- most definitely isn't my end. I even went to XIV facebook groups to ask other players if they are experiencing the same lag problems. I was relieved to discover I am not the only one. This lag issue is continuous every few seconds. I start fighting a monster and use one of my abilities... the ability icon on my hotbar greys out and you see the cooldown timer initated.. the animation of my character begins for that ability. Then suddenly, everything stops. My characters stops the animation and the hotbar icon is instantly ready for use again. It's as though the system never registered me using it. Does not matter which job I use, it's always happening.

Here's one example... using ninja, I would either go Ten -> Chi or Chi -> Ten followed by Ninjutsu. This should result in either Raiton or Katon, depending on order of use. However, I would end up with Fuma Shuriken instead because the system didn't register one of my ability uses, messing up the entire chain even though all abilities are on cooldown. Sometimes I have to mash the same button about 5 times ensure it gets used.

Here is the link to the facebook posting I had going... hopefully it works to read without having to be in the group... https://www.facebook.com/groups/6572...78317068849724

Currently facing the same issue. It's definitely not ISP, these ping spikes did not happen previous 3.25 and it's starting to pull out the final straw for me. Tempted to cancel my subscription and take a long break from this game. I see no effort from SE trying to fix it either.