I had a great time at Fanfest but every time I dealt with the staff I wanted to leave. All but one of them were rude and unhelpful. I was yelled at, scowled at, given contradictory information. Would have hurt any of them to smile and welcome the attendees? I got to meet some of the devs that were all really great, all the panels and stage events were good. But the merch situation breaks my heart. Day 1 we couldn't find the line and when we did they dispersed us said it was capped about a thousand people in front of us. Day 2 we were told that tickets for merch were being given away starting at 10am. We showed up at 8am and the red tickets were gone.
I hope they do something to make this right with the fans. My suggestion is set-up a temporary webstore for Fanfest goers to be able to buy the exclusive merchandise such as the shirts and hoodie make up for those of us not able to complete the que for the Weeping City of Merch.