On a scale of 1 to 5-- Do you feel SE listens to their western players? State why.

[Kaurie]

Point 1-Because it's about everything all of the time, in multiple places with multiple threads. And 95% of the time there's not even a coherent argument about it. It's just whining.

Point 2-Because in every instance I've seen, the player didn't actually quit, they just wanted attention and to flame bait.

Also, It's not useful information if it's things you can't fix.******* This is what people don't seem to understand.
SE is not going to completely re-write the game from the ground up, again because one guy in Cleveland thinks the 1-Tank,1-Healer,2-DPS meta is stupid.

When half of your feedback is from 10-20 grumpy players who are literally unhappy about everything, it's not useful information.
I work in data and customer feedback/quality assurance, I recognize when feedback is about wanting something fixed or is just an unhappy person and their feedback has nothing to do with the product.
Which is the problem I was alluding to. The majority of feedback I have seen is useless feedback, and even when there is legitimate feedback it is lost in the noise with the angry people being angry at "insert new feature/event" here. You can't fix problems for those people no matter how much you want to.

While I understand your frustrating reading these, I still disagree with the premise that SE should ignore them. They may not be great to hear, they may conflict with each other, they may be incoherent and they may be written in rage. However, there is still useful data that can be collected and interpreted.

For example, they can see things like:

• Likes on a post that either support or oppose a feature or content
• Number of threads that support or oppose a feature or content
• Details regarding why specific people oppose certain content

and so on..

For example, they could see the repeated threads popping up and consistently hitting over 100 pages on healer DPS. There is a huge divide on this issue and it's really an issue in their game design that promotes issue.

For example, they can see people who are consistently posting how they are 'bored with the game' and then read the details on what they think of all the content (i.e. dungeon design, diadem reception, raid participation etc.)

Ultimately, the devs should be reading 'between the lines' and looking past some of the emotional walls lining many of the posts. They should be flexible in their game design to adapt to feedback.

Ignoring a post because it is written poorly is not in the best business interest of the company. It may be something that you and I don't care to read, or become frustrated by reading, but the devs have to think a little differently than you or I.