I guess it's time

[Shurrikhan]

One could say they would get more constructive criticism if they extended their testing past their family/friends methods? Like actually having a PTS. Many of these content 'failures' could've been avoided or minimized if there was one and since you believe they listen to proper player feedback.

By the time something's testable on a PTS, the only thing they'd really be saving by taking it back is reputation, not development costs.

Filling in players through design circles and more frequent releases to talk about random ideas that SE's considering, with no guarantee (read: panic) of their actually being implemented would go much further in stemming poor development branches or keeping them from falling prey to oversight.