Well the issue with que time only mainly occurs on NA servers. JP server ques are low across the board across all GC because PVP is very very active in Japan.
NA PVP community is much smaller and not as active which leads to this reoccurring issue. SE knows this but the question they are contemplating is whether to implement resources towards a new system towards the smaller NA PVP community and if its worth the resources (because PVP is pretty much perfectly fine in JP)

Also if you want fast que times Mael is currently fastest on Aether (Magna Victoria got 217+ games last week holy shit)