I do think SE needs to do something about the mentors who have no intention to help other players. Alot of the mentors that I have met are a mentor, because of the crown symbol, that is all. Maybe the first step should be to remove the crown and give mentors something else? Something that will not be treated like a novelty.

The new mount being obtained via Mentor roulette does not help either, no idea why SE decided to do this.