All healers are viable, it's just a matter of getting used the toolkit you're given and finding a kit that you enjoy playing with. You can extend that by making sure you understand how you can compliment your healing partner in 8-man runs and communicating with them what sort of responsibilities you'd both like to have (generally not a big deal in HM primals / normal raids, more of a thing in EX / Savage tier raids).
SCH isn't considered the main healer most of the time, but the consensus is that SCH has the strongest kit of the three healers. That might be where your confusion sparked from.


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