Novice Network Feedback for SE

[ShadowHunterrX]

I think it's best for now that they take down the mentor system and remove the rewards completly. The rewards only attractes the poison to the newbies and will scare them away.

I already seeing mentors in the roulettes with behavior of a 5 year old and even in the Linkshells where I am part of. I see people with the most selfish reasons being mentor. The same people that only will help if they can get a poetic bonus.

I still will help new peeps when they need it , but I will do it without the mentor system. The best reward for helping someone is giving a push in right direction and they having fun while learning it.

[whereismymind86]

I see no problem with chat, it just makes things seem more friendly and welcoming to new players, so long as mentors are stopping to help new players when they DO ask questions of course. I see no reason the channel has to be kept silent at all other times.

I do agree we should be able to leave and enter chat at will though, I like to help out, but when I am running dailies etc. there is no reason I should be using one of the 100 mentor spaces when I'm going to be silent for an hour or so.

[Taika]

I see no problem with chat, it just makes things seem more friendly and welcoming to new players, so long as mentors are stopping to help new players when they DO ask questions of course. I see no reason the channel has to be kept silent at all other times.

I think it depends on the chat topics. The chat I've seen has mostly been about complaining how bad other players are in various content and talking about the newest patch 3.2 content. I doubt the first topic makes anyone feel welcome and the latter is about content that doesn't concern the newbies in any way and hence shuts them out of the conversation, making them feel unwelcome. I wouldn't mind the chatting if it would be about things that concern the newbies, like asking them how they are doing and talking about their class and the game in general. Avoiding spoilers would also be important in this channel. What annoys me is when the mentors use the channel as their exclusive chat channel to discuss stuff interesting to themselves while excluding the sprouts.

[Lone-wolfe-02]

Regulating the mentor system to a 2 key requirements to start with for testing purposes would of prevented this problem.

Reqirement 1: Must posses a Legacy Account.
2: Had participate in (Alpha-1)-(Alpha-4) Testing
3.Must have at lest 1000+ Dungeons instaces or raids complted.
4.Legacy Rank must be at levlel 11 or above.

the quality of the mentors would go up real fast with those qualification. I have played with most of them and they were the best group of individuals I have ever partyed with since Alpha-1

Yes lets only have legacy players be mentors that is such a great idea. NOT.

[Pinkie_Pie]

I love the novice chat but really, its not fun when its just a general chat to those that don't care and kick cause whatever reason, example.



Kick a person who tells me to go die, then get kicked for kicking the person who told me to go die oh and saying "hello /lick" our newbies to the server cause i'm happy to meet them. *roll eyes*

Wonderful, chat.

[Haprimac]

Slightly off topic, but I really wish you could be a student even with every job at 60. I know I could do better with, say, machinist and I know there's dozens of guides online, but they're also written in a manner that confuses me. Doesn't help english isn't my first language. I'd much prefer if someone who really knew their job could mentor me on rotations and such in simple plain english and show me move by move how it's done.

Cue for "make friends, ask FC, ask LS" replies.

[OcieKo]

Been seeing a lot of the same issues myself... Half the time when someone says "so what's everyone up to?" I end up replying "awaiting a question to be answered..." But some possible solutions (most agreed with few new/innovated ones)

1. Opt In/Out Manually for BOTH Mentors & Newbies? Maybe have it require talking to The Smiths to opt in for a few hours at a time. Could also just remove the 30 Day CD for opting out of mentoring and use that so mentors can regulate when they are actually availble to do just that... Teach...
2. #1 should help, but get the ratio to favor new players on my server its general M2-4:N1 kindof need it more like M1:N2-3
3. Remove run completion achievements and add a new commendation system just for new players, with a negative option so new players can filter out bad mentors. Then use it for achievements. Might also be nice to have the reverse so mentors can commendate receptive new players who are trying to learn rather cause players grief.
4. Change the Mentor Roulette drastically... Why is high lvl content even on it? At that point PF/FC should be reasonable sources such as FC/LS/PF. im sorry if it seems callous... But if you managed to get into ishgard you should be past the point of needing help finding help, and thats being generous... Really should be independent enough to know where/how to find help by the time you hit garuda story.
5. Maybe add a Mentoring PF tag so some who ACTIVELY wants to teach higher lebel content can show as such, and/or the opposite 1+ people LOOKING for someone to teach content. But really point #4.

So far on Midgardsormr help comes to those who ask but its usually like 100 Mentors for 15 Newbies... So really it ends up being a large social LS til someone is coaxed into asking for help. Tho ive found toxic newbies to be more common, i think the system is also growing the "do it for me/hold my hand through it all mentality" but still too new to give credence to that.

6. But shrinking down the channel population and making multiple instances of it per server, almost like FC chat as opposed to LS so still /n /b for everyone rather than /n# like LSs. Say 10 Mentors 30 Newbies and have up to 10 instances of it assuming theres enough newbies.

Also god 1k is restricting when typing on a tablet /pant... I agree with person who said original posts need more space... 2.5k maybe for starters.

[Lelila38]

About Mentors chatting among themselves in novice channel: I believe this channel exists to help other players with whatever question they may have. On my channel there's someone, who keeps telling off every mentor posting something not in response to a new player's question. However, even though we met the requirements to become mentors, we're still not all-knowing ourselves. So I feel it is completely ok for a mentor to ask a question (as long as its game related) and for other mentors to answer him, even if it is an endgame question and new players probably wouldn't understand.

On a sidenote, I also have no problem with newbies asking for help with filling their party in that channel.

[SpiritMuse]

Been seeing a lot of the same issues myself... Half the time when someone says "so what's everyone up to?" I end up replying "awaiting a question to be answered..." But some possible solutions (most agreed with few new/innovated ones)

1. Opt In/Out Manually for BOTH Mentors & Newbies? Maybe have it require talking to The Smiths to opt in for a few hours at a time.

I agree with the manually joining the Novice chat for Mentors. Having it the way it is currently is assuming every "mentor" is as helpful as the next, and that's sadly not true. Requiring people to go out of their way to join would weed out a lot of people who are only in it for the shiny crown.

[OcieKo]

Side note... I cant even do mentor roulette since i havent unlocked/done all the reqs for it ><. To be fair i expected Mentor Roulette to be a secondary lvling roulette with worse queue times...