Quote Originally Posted by Kaurie View Post
This isn't actually what I suggested though.
Re-read your post on page 1, it certainly seems to suggest a survey after nearly every activity, with the possibility of a survey log (which I think would be silly in itself).
Your post indicates a survey happening after finishing Castrum, after a first match in the Feast, after clearing a floor, after clearing a dungeon, etc.

These are all questions that can be part of an overall patch survey given out a few months after a major patch release, you're just not thinking far enough than ""How did you feel about the patch." -> Disappointed. OK..?"

Quote Originally Posted by Kaurie View Post
Well there is at least 1 game I know of that has in-game surveys and is not in beta. However, surveys are amazingly useful tools. Places like Walmart and McDonalds (I know, such horrible business models who have had an utter lack of success, but examples no less), print out surveys on like every receipt to receive customer feedback. Each of these surveys are usually coupled with a "Win a $1000 Gift Card" type incentive.
This is an MMO, not a fast food chain, not a store chain. An MMO doesn't need a similar rate of surveys, just once every major patch is enough.

Quote Originally Posted by Kaurie View Post
As I mentioned above, majorly successful international businesses offer survey incentives. I am sure they have done their research to know if this is a good idea or not. In terms of FFXIV, I think everyone that plays cares enough about the game to answer with something better than C. If for nothing else but avoiding accidentally swaying the development team in a way they do not want.
I think you think a bit too highly of the playerbase. There's plenty who just don't care about giving feedback like this, who will just ignore the surveys. They just play the game for fun, when they stop having fun, they just move onto another game.