Unable to log in on PS4 :(

[Shiro_nekomata]

okay everyone!

I tried contacting Etisalat again, they informed me they're still working with SE and that Etisalat's end shows all ports are active. They asked me if I'm able to confirm with them if there are any Patching details or Port that needs to be reopened. Do you guys have any knowledge on this?

It seemed to me they want any information that can help. do you guys think sharing the version of the patch where we can't get past will help?

Edit: I sent the patch info, if there's anything else you think that can be helpful for them to know please share here so I can send it to them.

Question:
1. players who are still unable to login (at all) do you see the same numbers in the brackets (just making sure if everyone sees it I might need to send the entire number)?


2. players who logged in with Du, what is your current patch launcher version number?

I have the same numbers

[Sheri]

I have the same numbers

Thanks! good to know! so Du or not that patch version seems to not let us through. I mean even after connecting with Du it's not like the patch numbers gets updated.

[Shiro_nekomata]

Thanks! good to know! so Du or not that patch version seems to not let us through. I mean even after connecting with Du it's not like the patch numbers gets updated.

Yeah and I think this have nothing to do with our issue...my FC mate have same numbers

[Sheri]

Yeah and I think this have nothing to do with our issue...my FC mate have same numbers

yes, I was just checking. It's just good information to know.

They requested to know patching details. I thought that information might help them. maybe knowing these numbers are related to patch version might help them track down where the issue is. (example: allowing it through their firewall or like, track were the whole patching thing start to allow that) something along these lines. I'm no expert but I can just imagine this could help.. xD;