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  1. #1
    Player
    MyNameGotPicked's Avatar
    Join Date
    Feb 2016
    Posts
    3
    Character
    Leonel Kenshin
    World
    Goblin
    Main Class
    Rogue Lv 47

    Black screen at character select, crashes after selecting character

    Have been searching online for a couple hours now, "ff14 has stopped working" error

    Unable to see anything except the UI after reaching the character select.
    have tried updating drivers, rolling back drivers, playing with the settings, and rebooting after install, dx9 and dx 11 wont work.

    Intel Core i5 3570k
    Corsair 1600MHz DDR3 @ 16GB
    Gigabyte GA-Z77X-D3H Motherboard
    MSI R9 390x

    All drivers + bios are updated.
    Just updated to windows 10 from Windows 7(first gaming rig)
    Coming from laptop.

    Had to copy game files from laptop because of constant "unable to install patch" error every 20 or so minutes.

    Tried to edit the config files/delete them to no avail
    Game is running off of second harddrive, not sure if that makes a difference.
    Just checked my laptop and the game works perfectly fine.

    Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
    Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
    Exception code: 0xc0000005
    Fault offset: 0x0000000000df4cd9
    Faulting process id: 0x9b4
    Faulting application start time: 0x01d168513c782a5a
    Faulting application path: D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    Faulting module path: D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    Report Id: eea54cf5-8275-49c4-a6c0-ef4692bd34fe
    Faulting package full name:
    Faulting package-relative application ID:
    (0)

  2. #2
    Player
    MyNameGotPicked's Avatar
    Join Date
    Feb 2016
    Posts
    3
    Character
    Leonel Kenshin
    World
    Goblin
    Main Class
    Rogue Lv 47
    problem resolved

    Did a full reinstall of all drivers (again) and the game even though i had to baby sit it
    (0)