What's the problem with Paladin?

[Souto_Nami]

Oh okay, I can understand that. Paladins do have low dps so it makes sense. Though, that still leaves my question open as this situation only applies to one (or 4 if you don't like to group the 4 floors) encounter(s). One in which a small portion of the community will ever actually do. While the class works well in every other facet of the game.

So wouldn't the answer be changing the harder encounters to be balanced around all classes rather than changing how a class works?

Or is paladin really in a position where regardless of the mechanics of the harder content, because of how the class is balanced, it's never going to be "viable"?