Serious Performance Issues (latency/server response time)

[Synovius]

While this information is all very interesting and informative, it doesn't change the fact that the poor performance of this game related to latency/lag/response time/whatever-you-want-to-refer-to-it-as affects literally everyone I've spoken too. Just an hour spent on ANY WoW server - even one across the United States from you (I live in EST and often played on PST servers) - yield crispness and seemingly immediate response times where moving out of an AoE a the very last split second is perfectly fine, moving into an AoE buff buffs you literally the split second you arrive in it and a Warrior's Charge ability tracks you every point of the way from your source to destination - so much so that you can be stunned mid-charge at any point and you will freeze immediately at that location.

So whether it's better data center locations (or more of them), or working with ISPs for better routing or reduction in any throttling (if that is even occurring), Square Enix needs to do something and do something relatively fast or their best days for this game are going to now be behind them. I've been unsuccessful at bringing a single friend over from GW2 or WoW strictly due to the poor performance of this game with respect to latency and response times. As an aside, they also often site the 2.5s GCD in this game compared to the significantly faster GCDs of games like GW2, Rift, and WoW (and most MMOs for that matter). And while I personally don't mind the 2.5s GCD and I feel that folks can easily get used to it, when you combine this slower pace of play with poor server conditions, you have a recipe for a very, VERY negative perception about how this game plays.